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Hewlett Packard Enterprise · 3 months ago

Federal HPC Linux System Administrator, (Clearance required TS/SCI with Poly) On-Site, Maryland

Annapolis Junction, MD

Full-time

Onsite

Mid Level

$120K/yr - $275K/yr

3+ years exp

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. They are seeking a Linux Systems Administrator to provide system management, daily monitoring, and optimization while supporting mission-critical customers and ensuring system availability.

Data CenterEnterprise SoftwareInformation TechnologyIT ManagementNetwork Security

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff

Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications

Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents

Maintain system software and firmware revisions, including patches, updates, and OS upgrades

Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution

Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues

Implement solutions, repairs and workarounds, fully documenting steps taken when required

Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge

Manage software issues for both the system and user applications, submitting and tracking bugs as required

Qualification

Linux operating systemsHPC experienceProgramming languagesDebugging toolsSystem administrationAnalytical skillsCustomer relationship managementDocumentation skills

Required

TS/SCI With Full Scope Poly Clearance REQUIRED

US citizenship is required

Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security

Technical skills to investigate and resolve complex problems

Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed

Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion

Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing

Bachelor's degree in Computer Science, Engineering, or related area of study OR equivalent work experience

3+ years' HPC-related experience, ideally with large-scale HPC and parallel file system administration and support