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Medscape · 1 month ago

Wellness Program Coordinator (Detroit, MI)

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

WebMD Health Services is part of the WebMD family, dedicated to empowering organizations and their populations to improve well-being through personalized, strategic partnerships. The Well-being Program Coordinator will work collaboratively with the client’s health promotion team to deliver well-being programming and health coaching, focusing on increasing participant engagement and client satisfaction.

BiotechnologyHealth CareMedicalPrimary and Urgent Care

Responsibilities

Create a culture of well-being at the worksite level

Increase awareness and engagement in the client-wide well-being programs

Provide customized support to designated locations/business units

Promote well-being through meaningful interactions with employees

Assist with day-to-day delivery of established programs with direction from client and WebMD account team

Assist with program promotion, including development and/or distribution of promotional materials

Provide 1:1, video, and/or group health coaching

Assist participants’ progress through the stages of change for at-risk behavior

Utilize Motivational Interviewing techniques to elicit behavior change and reduce participant ambivalence

Perform biometric screenings via fingerstick utilizing CardioChek analyzers for results retrieval

Perform blood pressure measurement screenings (manual and automatic)

Perform annual vision testing across designated client sites using an Optec 5000 machine

Coordinate logistics and implement client-wide challenges, screenings, promotions, programs, events, etc

Encourage and support well-being policies at the client worksites (e.g., smoking, cafeteria, vending machines)

Develop and facilitate educational programs (i.e., courses, workshops, special events, and tabling events)

Deliver presentations both in-person and virtually

Coordinate and maintain a Well-being Champion Network

Collaborate with client’s HR/Benefit teams, and other departments as applicable

Develop and maintain files of community resources and health content for augmenting program delivery when necessary

Create and execute annual project plans, including development of delivery/implementation plan, action plans and tracking key project milestones for assigned sites

Document all key decisions from meetings and client conversations

Track and report on all participant-facing activities (e.g., coaching interactions, presentations, tabling events, challenges, etc.)

Monitor expenditures to assure spending remains within client's specified guidelines

Regular utilization of WebMD management information systems to track and evaluate program

Participate in both internal WebMD and client meetings

Other duties specific to account as assigned by client or WebMD (e.g., other in person health assessments, support fitness center, etc.)

Qualification

Health CoachingWellness CoordinationData AnalysisMicrosoft OfficeGoogle OfficePublic SpeakingParticipant EngagementTechnology ProficiencyCanva ProCommunicationOrganizational SkillsTime ManagementProblem SolvingGroup Presentations

Required

Minimum of a bachelor's degree required in a health-related field

2 years Wellness Coordinator/Health Coaching or similar health and wellness client-facing experience

Willing and able to occasionally travel out of the state to support client or WebMD

Ability to work independently onsite at client location and manage multiple competing priorities

Will occasionally need to work afternoons, evenings, and early mornings

Excellent communication/people skills, including proven ability to adapt to individual communication styles and client work groups, including office and manufacturing environments

Solutions-oriented and independent problem-solving mindset, paired with being able to effectively manage multiple priorities

Experience analyzing and interpreting data

Experience and comfort using Microsoft and Google office products

Excellent organizational and time management skills

Demonstrated enthusiasm for interacting with participants

Thrives in dynamic, fast-paced settings

Preferred

CHES or Certified Health Coach

Previous experience conducting fingerstick TC/HDL/GLU screenings, blood pressure measurement, and results coaching

Experience and comfort delivering health presentations/programming and interacting with participants both in-person and virtually

Experience utilizing Canva Pro

Proficient with various types of technology and be able to accurately enter data into databases, spreadsheets, and other systems

Experience delivering presentations to small and large groups

Company

Medscape

Medscape provides integrated medical information and educational tools online for primary care physicians and health care professionals. It is a sub-organization of WebMD.

Founded in 1996

New York, New York, USA

501-1000 employees