Senior Product Owner with Contact Center experience jobs in United States
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Perficient · 2 months ago

Senior Product Owner with Contact Center experience

Perficient is a global AI-first consultancy that partners with innovative enterprises to deliver business results through AI. They are seeking a Senior Product Owner with Contact Center experience to manage client engagements and lead the development team to ensure successful product delivery.

ConsultingInformation TechnologyInternetMarketing
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H1B Sponsor Likelynote

Responsibilities

Complete responsibility for the day-to-day management of the engagement
Managing a development team
Leading client interactions with Product Managers and business stakeholders
Understanding both client business requirements as well as end-user functional requirements
Manage multiple product owners that have delivery targeted towards a single product or solution
Sole responsibility and ownership of the product in its entirety

Qualification

Product ManagementContact Center ExperienceClient InteractionAgile MethodologiesAI FluencyDigital SolutionsCloud PlatformsTeam Management

Required

Complete responsibility for the day-to-day management of the engagement
Managing a development team
Successful delivery and a satisfied, reference-able client
Leading client interactions with Product Managers and business stakeholders
Understanding both client business requirements as well as end-user functional requirements
Managing multiple product owners that have delivery targeted towards a single product or solution
Sole responsibility and ownership of the product in its entirety when supporting multiple delivery streams

Company

Perficient

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Perficient is an IT consulting firm that helps companies adapt their systems to third party software products that use internet.

H1B Sponsorship

Perficient has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (154)
2024 (147)
2023 (156)
2022 (196)
2021 (175)
2020 (223)

Funding

Current Stage
Public Company
Total Funding
$65.3M
2024-05-05Acquired
2024-01-17Post Ipo Equity· $4.44M
2022-10-17Post Ipo Equity· $5.18M

Leadership Team

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Ed Hofffman
Senior Vice President, North America Business Operations
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Hari Madamalla
Vice President
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Company data provided by crunchbase