Sound · 1 month ago
NetSuite Functional Analyst (NetSuite Techno-Functional Consultant)
SOUND Behavioral Health is a leading provider of mental health and addiction treatment services in King County, and they are seeking a NetSuite Functional Analyst to join their team in Tukwila, WA. The analyst will support the NetSuite ERP and FreshService environment, assisting in system configuration, optimization, and user support to enhance the functionality and efficiency of these applications.
Addiction TreatmentHealth CareMental Health
Responsibilities
Netsuite (including NSPB) Functional Support
Suite Scripts / Workflows (Approval Workflows, etc.)
Saved Search / Report development (including functional parameters)
Report distribution
Forms – creation, updates, deployment
Analytics Datasets and Workbooks development
Assist users in dashboard setup and home screen customization
Identify and support transition to best methods for importing external data into NetSuite
Support exploration and implementation of new functionality (i.e., expense reimbursement solution)
Research and explore functionality and features currently not in use or under-utilized
Recommend alternatives for manual and Excel-based processes
Role configuration to align with function, including supporting monitoring segregation of duties
Adjust roles as necessary to best support the position and its function, following the “least necessary” access rule
New release evaluation and deployment
Sandbox refresh
Error decoding, correction, and/or support
Support implementation of 3rd party integrations
Support system security monitoring and audits
System User Use Case Development Assistance
Application Support, Ticket Handling / Error Correction
Report Development and Deployment
System Utilization Support
Collaborate with stakeholders to understand business needs
Document functional and technical requirements for potential NetSuite enhancements
Customize NetSuite modules (e.g., CRM, Financials, Inventory) to align with business processes
Recommend and implement system improvements to increase efficiency
Track and report on the efficacy of continuous improvement efforts
Create or support creation of user guides and training materials
Conduct workshops or one-on-one sessions to support users
Act as a liaison between technical teams and business units
Translate complex system capabilities into understandable business terms
Qualification
Required
Minimum of three years of experience as a NetSuite (Social Impact) analyst
Strong knowledge base and proven experience in Information Technology
Customer service/interaction experience required
Must pass a criminal background check
Preferred
Desired experience with FreshService
NetSuite Certification preferred
Bachelor's degree in a related field preferred
Knowledge of NSPB and Squareworks (Charted) is highly desirable
Knowledge of NSPB coding preferred
Experience in a health care setting is desirable but not required
Experience in Non-Profit is desirable but not required
Benefits
100% Paid Medical & Dental Insurance
Paid Life Insurance
Long Term Disability Insurance (60% monthly salary)
18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
12 Days of Paid Sick Leave
9 Days of Paid Holidays
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Employee Assistance Plan (EAP)
Sound retirement plan: 401(k) plan (organization contribution)
Paid Training
Public Service Loan Forgiveness (PSLF)
Free Supervision Hours - Washington State Licensure
Service Award - at 5,10,15,20 & 25 years of service
Company
Sound
Sound provides mental health and addiction treatment services.
H1B Sponsorship
Sound has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
SAMHSA
2022-10-12Grant
Recent News
2026-01-06
PCMag Australia
2024-10-29
2024-06-04
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