Shell Federal Credit Union · 1 month ago
Front Desk Greeter
Baytown, TX, USA
Full-time
Onsite
New Grad, Entry Level
0+ years expShell Federal Credit Union is seeking a Front Desk Greeter to project a positive, welcoming image to members, visitors, and vendors. The role involves providing administrative support to the Facilities team and performing clerical work to ensure an efficient service environment.
Finance
No H1B
Responsibilities
Consistently meet all Shell FCU service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions
Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act
Required to complete annual training sessions as instructed or scheduled
Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance
Greets and welcomes each member, visitor, and vendor with a smile. Kindly offers direction to the appropriate area and/or team member
Sign Visitors into Better Lobby and offers an estimated wait time, if applicable
Check in on guests when time permits and offer water and or coffee
Aids in creating a positive and high energy environment for the lobby
Maintains awareness of the lobby surroundings
Performs various administrative and clerical duties as assigned
Works with the Management team to send out important reminders, daily productivity, and other useful information to the team
Updates Marketing material throughout the branch, as needed
Maintains the lobby to keep it clean, clear of clutter and presentable for all visitors
Order office supplies
Develop and maintain a filing system
Assist with vendor coordination including vendor setup, contracting, and invoice processing
Maintain Vendor contact lists
Assist with the planning and execution of special events
Maintain electronic and physical files, proofreading and editing documents
Handle incoming and outgoing deliveries – maintains appropriate logs as required
Manage calendar and confirmation of meetings for the VP of Facilities & Facilities Manager
Performs additional duties as assigned
Qualification
Required
High school diploma or general education degree (GED)
Knowledge of Credit Union products and services
Welcoming and helpful demeanor
Must possess professional verbal communication skills
Ability to work in an open-concept workspace/environment
No experience required
Company
Shell Federal Credit Union
Shell Federal Credit Union is a member owned and operated cooperative serving Harris County.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Kristi Garner
EVP/CFO
Chris Martinez
MAC Operations Manager
Company data provided by crunchbase