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Howard Brown Health · 2 months ago

Chief Communications Officer

Chicago, IL

Full-time

Hybrid

Director/Executive

$189K/yr - $215K/yr

10+ years exp

Howard Brown Health is a community-based health provider rooted in LGBTQ+ liberation, providing affirming healthcare and mobilizing for social justice. The Chief Communications Officer will execute a comprehensive communications strategy that advances the organization's mission and strengthens its reputation, overseeing various functions including policy advocacy, branding, and internal communications.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Provides strategic vision, direction, and measurable goals for all aspects of the communications and development network as well as aligns all policy & advocacy, communications and development activities to the strategic plan of the HBH organization

In partnership with HBH’s data team, serves as the primary strategic leader for all communication data needs, ensuring data is used to drive targeted, data-driven interventions, track outcomes, define analytical requirements and monitor multi-level performance

Ensures responsible financial management within purview, including agency budget development and resource planning; manages network budgets, including budget development, monitoring, and re-forecasting (where applicable)

Partners with relevant internal stakeholders to integrate communications and development functioning into strategic planning processes and key organizational decisions

Identifies and advocates for the resources and infrastructure needed to meet established goals and drive success

Drafts, maintains, and publishes communication policies and standard operating procedures

Provides executive leadership support to the Director, Policy & Advocacy focused on developing and implementing timely, relevant and measurable strategies to influence public policy, laws, and public opinion on behalf of HBH

Supports the Director, Policy & Advocacy in serving as legislative liaison and advocating and monitoring laws and regulations impacting HBH and the services it provides

In partnership with the Director, Policy & Advocacy ensures appropriate data is being leveraged toward data-informed decisioning

In partnership with the Director, Policy & Advocacy monitors the political environment and guides the identification of opportunities to advance state and local policies benefiting HBH, HBH patients, the state, and local communities

Guides and directs all efforts focused on organizational liaising to legislators, legislative committees, and legislative staff involved with HBH related legislation toward timely provision of information regarding the organization’s programs, operations and objectives and explains proposed and/or revised legislative issues

In partnership with the Director, Policy & Advocacy, ensures responsible financial management and resource planning

Provides executive leadership support to the VP, Donor Relations & Engagement focused on all aspects of private fundraising, including ongoing and future capital campaigns, while strengthening agency positioning to support infrastructure and programming priorities

In partnership with the VP, Donor Relations & Engagement ensures appropriate data is being leveraged toward data-informed decisioning

In partnership with the VP, Donor Relations & Engagement ensures timely and effective development and execution of established annual comprehensive fundraising strategy with clear accountability for outcomes, including setting annual targets, monitoring short and long-term performance metrics, managing donor pipelines, and aligning fundraising goals with the organization’s mission and strategic plan

In partnership with the VP, Donor Relations & Engagement, ensures responsible development financial management and resource planning

Provides vision, leads and drives all aspects of brand integrity, strategic marketing analysis, consumer intelligence and high performing marketing operations

Serves central role in shaping HBH’s brand position, brand identity, brand experience, and brand voice across audiences, while ensuring consistency and cohesion across channels and touchpoints

Utilizes and implements consumer intelligence and analytics to deﬁne marketing strategies and messages for patient acquisition

Collaborates with clinics and operations to develop patient journey maps - identifying key brand touch points and decisions

Leads strategic cascading communications for internal rollouts of critical news and oversees fidelity when the organization must respond to external headwinds and crises

Identifies, establishes and executes a sustainable approach to effectively exchanging information and messages within the HBH organization with a goal of timely, factual, transparent and beneficial information share

Consistently evaluates internal communication strategies and approaches toward continuous improvement and meeting of established communication goals

In collaboration with the President & CEO, serve as the primary external representative for HBH, strategically engaging with key stakeholders, community partners, and media

Serves as strategic counsel to executives for crisis/issue management and other public exposures while overseeing the development and consistent implementation of messaging, policies and practices across the organization

Leads a team of communication professionals, providing guidance and support in the creation of high-quality content

Ensures consistent performance standards, skill-building, and a shared understanding of communications and development strategy

Supervises, motivates, and supports direct reports by setting clear expectations, providing ongoing feedback, and communicating how contributions connect to departmental and organizational goals

Champions org wide culture-building initiatives, with a focus on operational excellence and mission alignment across all sites and teams

Other duties as assigned and/or required

Qualification

Corporate communications leadershipPolicy advocacyBrandingMarketingData-driven decision makingBudget managementHealthcare experienceEquityInclusionEffective communicationTeam leadershipProblem-solvingPresentation skills

Required

Bachelor's degree from an accredited institution of higher learning in communications, psychology, business administration, or related discipline required

Minimum ten (10) years professional experience leading a full-scope corporate communications function required

Of the ten (10) years' experience, at least five (5) years' experience human capital oversight and leading a multi-discipline team required

Ability to demonstrate ethical and compliant practice in all bodies of work

Ability to make formal and effective oral presentations

Ability to prepare clear, concise, and effective reports, letters, and other documents

Ability to evaluate procedures and issues and develop strategies and effective solutions

Knowledge of cash-flow management and projections as well as budget creation and management

Ability to plan, organize, and accomplish organizational goals and objectives

Ability to handle and maintain highly confidential information with professional maturity

Functional and proficient knowledge of various technologies including, but not limited to MS Suite and finance software platforms

Effective communication competencies including written, verbal and listening

Strong knowledge of research approaches and the ability to apply relevant approach toward desired outcome(s)

Strong problem-solving acumen and the ability to engage for supervisory support when appropriate

Ability to demonstrate an understanding and acceptance of equity, inclusion and diversity concepts, and that they are broader than just race, ethnicity, and gender

Ability to work affirmatively with gay, lesbian, bisexual, transgender, queer (LGBTQ+) and HIV positive patients

Preferred

Graduate degree in communications, psychology, business administration, or related discipline

Experience in healthcare, FQHC and/or non-profit

Benefits

3-weeks paid vacation and 1-week of personal time

12 accrued sick days per year

9 paid holidays, including Juneteenth

PTO Exchange allows employees to turn unused PTO into liquid assets

Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.

BCBS HMO, PPO, and PPO Select Plans

HMO premium

BCBS Dental premium

EyeMed Vision premium

401k program with up to 5% employer match after 90 days = $1,700+

Employer-paid basic life insurance valued at one times the annual salary

Voluntary Life and AD&D, and Short-term and Long-term disability

Up to $720 pre-tax commuter and parking benefit account

Flexible Spending Accounts for healthcare and dependent care

Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF

Employee Assistance Program with 5 employer-paid counseling sessions

50% off at Brown Elephant Resale Shops and discounts at local businesses

Company

Howard Brown Health

Glassdoor2.4

Howard Brown Health provides affirming healthcare and mobilizes for social justice.

Founded in 1974

Chicago, Illinois, USA

501-1000 employees

https://howardbrown.org/

H1B Sponsorship

Howard Brown Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2022 (2)

2021 (2)