Insite Managed Solutions ยท 1 month ago
New Business Account Manager
Insite Managed Solutions is a company focused on helping people win through collaboration and continuous improvement. As a New Business Account Manager, you will drive growth and strengthen client relationships by acting as a trusted advisor and utilizing strategic insights to create meaningful partnerships.
ConsultingHuman ResourcesManagement ConsultingOutsourcingTraining
Responsibilities
Develop and maintain long-term client relationships that promote retention, satisfaction and growth
Identify opportunities for expansion through consultative conversations and data driven insights
Build, manage, and execute strategic outreach and sales campaigns across multiple channels (phone, email, LinkedIn)
Conduct prospect research, lead qualification, and opportunity assessments to drive new client acquisition
Create and deliver professional, visually compelling presentations that connect client needs with Insite's solutions
Demonstrate consistent follow-up and proactive communication across all client interactions
Maintain CRM accuracy and track performance metrics including pipeline activity and conversion rates
Track retention and revenue performance to ensure growth and client satisfaction
Stay current on industry trends, competitor landscape, and emerging CX solutions to proactively guide clients
Qualification
Required
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
3-5 years of experience in Account Management, Sales, or Client Relations with a proven ability to meet or exceed goals
Expertise in CRM systems and pipeline management with a demonstrated ability to convert leads into clients
Strong communication, presentation, and story telling skills that foster trust and connection
Proven ability to balance multiple client priorities while maintaining strong follow-through, accountability and attention to detail
Entrepreneurial mindset with a drive for continuous improvement, curiosity, and learning agility grounded in humility
Thrives in a fast-paced, collaborative environment while maintaining professionalism and poise
Preferred
Knowledge of contact center operations, workforce management, and customer experience best practices
Familiarity with consultative sales frameworks, solutions-based selling, and proposal development
Demonstrated ability to translate client challenges into actionable, data-driven solutions
Experience building consultative relationships that balance empathy with strategic insight
Benefits
401k
PTO
Benefits (health, vision, dental, short/long term disability, and more eligibility within 1 month of start date)
Rotating employee events and activities
Hawaiian Fridays
Employee celebrations