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Mia Aesthetics · 1 month ago

Clinical Operations Specialist (Seasonal Position)

Fulton, MD

Full-time

Onsite

Entry Level

1+ years exp

Mia Aesthetics is redefining plastic surgery by making it accessible to all. The Clinical Operations Specialist will perform a variety of administrative, finance, and clinical pre-operative duties to support patient care and ensure a seamless surgical experience.

Cosmetic SurgeryHealth CareHospital

Responsibilities

Maintains a professional appearance and attitude at all times as a representative of Mia Aesthetics when interfacing with all patients and vendors

Performs clerical and administrative roles when needed according to the demands of the business

Promotes a progressive attitude for continued improvement of patient care and customer service

Tracks inventory for surgical and clinical accessories/supplies for designated department

Maintains confidentiality at all times and safeguards patients medical records/HIPAA

Champions a safe, secure, and healthy work environment by complying with OSHA/ legal regulations

Charges and collects all payments for all surgeries, surgical accessories, and Mia merchandise

Generates daily invoices while processing financial transactions to balance end of day

Confirms surgical patient appointments and sends out schedules to their respective teams daily

Takes pre-operative photos and process electronic prescriptions for doctors

Ability to create patient charts, record keeping, and filing in a timely manner

In charge of preliminary physical test such as vitals needed the day before all surgeries

Verifies patient labs, intake information, and consents prior to and the day of surgery

Prepares each patient for surgery by having them undress, collecting urine samples for POC testing and verifying all post-surgical instructions

Performs POC testing (.e.g., drug testing, HCG testing, nicotine testing)

Chaperones providers during immediate consultations

Scribes operative reports for Surgeons at the end of every surgical case

Ensures invoices, sumo calendar, and charts have matching patient information day of surgery

Confirms all surgical procedures with patient as well as medical history and demographic information

Educates patient by transmitting physician’s orders and answering questions in regard to surgery

Performs other duties as assigned

Qualification

Registered Medical AssistantHIPAA Compliance CertificationOSHA Compliance CertificationPlastic Surgery knowledgeCustomer service experienceBilingual in EnglishSpanishComputer literacyPrioritize workCommunication skillsOrganizational skillsAttention to detail