Marriott International · 2 months ago
Assistant Director of Sales
Marriott International is a leading hospitality company, and they are seeking an Assistant Director of Sales to assist in leading the property’s segmented sales efforts. The role focuses on implementing sales strategies, maximizing revenue, and ensuring exceptional customer service while building long-term relationships with clients.
LeisureTourismTravel
Responsibilities
Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment
Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business
Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
Assists with the development and implementation of promotions, both internal and external
Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
Recommends booking goals for sales team members
Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager
Participates in sales calls with members of sales team to acquire new business and/or close on business
Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals
Assists Revenue Management with completing accurate six period projections
Reviews sales and catering guest satisfaction results to identify areas of improvement
Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction
Empowers employees to provide excellent customer service
Observes service behaviors of employees and provides feedback to individuals and/or managers
Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement
Ensures that a customer recognition program is in effect throughout Sales
Executes and supports the company’s Customer Service Standards and property’s Brand Standards
Participates in and practices daily service basics of the brand
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company
Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event
Develops and manages relationships with key stakeholders, both internal and external
Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements
Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers
Qualification
Required
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area
OR
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area
Company
Marriott International
Marriott International, Inc.
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageRecent News
IndiaTimes
2025-11-12
2025-11-09
Company data provided by crunchbase