Tyndale Company, Inc. · 1 month ago
Operational Support Expeditor
Tyndale Company, Inc. is a leading national supplier of arc-rated flame-resistant clothing, and they are seeking an Operational Support Expeditor to join their Supply Operations team. This role is crucial for ensuring warehouse operations run smoothly by managing sales orders and maintaining efficient inventory flow.
Apparel & Fashion
Responsibilities
Oversee and track purchase orders for the following types of requests: Rush Orders, Needs by Date requests
Provide proactive updates to Sales members or Ops leaders regarding high priority requests to ensure all stake holders remain up to date
Monitor Ops Expedite Mailbox and Nutrient workflow platform for any new incoming requests to ensure that the queues for each of the channels is up to date daily
Redirect any requests that may come through the inappropriate channels, so that the proper communication pathways are encouraged
Ensure that all inventory movement is managed appropriately and managed in real time or same day
Follow appropriate escalation procedures for any non-standard activities to designated leadership
Manage orders with credit card holds in a timely manner. (KPI Deallocate after 7 days)
Manage orders within the Embroidery department that are placed on Logo Issues Hold by reviewing this list daily and ensuring any length hold orders are deallocated per procedure. (KPI Deallocate after 5 days)
Communicate daily with counterpart in each Distribution Center, to align on distribution of work for the day ahead
Utilize reporting to review old “stuck” orders, problem solve how to push the orders forward
Cross-trained in the FitKit departmental tasks, support when instructed during low volumes
Cross checking Obsolete Inventory Sales Orders, with proper internal communications, to validate that only pre-logoed inventory is allocated. Then further communicate to the Customer Service team and the account to remove any items from the sales order which are not pre-logoed inventory, while also ensuring these pick tickets are then pushed onward to the DC team for further management
Qualification
Required
High School Diploma or equivalent required
Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong overall computer skills
Meticulous attention to detail and accuracy
Excellent organizational and time management skills
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Self-motivated with a proactive, action-oriented mindset
Quick learner with the ability to adapt in a fast-paced environment
Strong analytical and problem-solving skills
Ability to lift 10-15lbs in warehouse environment routinely, up to 40lbs on occasion
Preferred
Order picker certification
Benefits
Comprehensive medical, dental, and vision insurance with competitive premiums
Paid parental leave
Mental health support through an EAP and partial reimbursement on copays
Fertility support
Robust wellness programs with annual reimbursements
Many positions with Tyndale offer hybrid onsite + remote work schedules
Generous PTO
Paid holidays + a floating holiday
Competitive salary
401(k) with matching
Bonus opportunities
Training/certification/tuition reimbursement programs
Demonstrated paths for knowledge share and internal promotion opportunity
Family-owned values
Award winning culture
Team-engagement events
Casual dress code
Company-sponsored charitable events and activities
An inclusive workplace that values collaboration and integrity
Annual footwear stipend to purchase high-quality, work-appropriate shoes
Company
Tyndale Company, Inc.
As a company whose mission is “to provide an enjoyable uniform experience,” Tyndale is a service-based company offering turnkey Managed Flame Resistant Apparel Programs to leading companies and their subsidiaries, including 20 in the Fortune 500.
Funding
Current Stage
Late StageCompany data provided by crunchbase