Brightside Boutique LLC · 3 months ago
ANNAPOLIS SALES LEAD-FULL TIME
Annapolis, MD
Full-time
Onsite
Entry, Mid Level
1+ years expBrightside Boutique LLC is seeking a motivated and analytical individual to join their team as a Sales Lead. The role involves building strong customer relationships, ensuring exceptional customer service, and maintaining store readiness and presentation.
Retail
Responsibilities
Demonstrate initiative and a sense of urgency in "selling floor readiness" prior to the store opening
Creating the best possible customer service
Share knowledge and educate other associates on merchandise standards
Create great long-lasting relationships with customers
Measure and exceed customer service goals, including: customer retention, churn rate, renewals/win-backs, etc
Do whatever it takes to make your customer happy
Be aspirational to your customers in all aspects of culture
Organizing inventory on sales floor, and making sure that the store is clean, presentable, and aesthetically pleasing to the client throughout the day, and especially so before store closing
Qualification
Required
1+ years relevant service experience in a fast-paced, creative retail environment
A dedication to making people happy and consistently elevating the customer experience
Familiarity with the user functionality of desktop, mobile, tablet and digital technology
Preferred
Shopify Knowledge is a plus
Company
Brightside Boutique LLC
Brightside Boutique is a women's retail store based out of Maryland.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase