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UC Santa Barbara · 1 month ago

BFS Financial & Technology Solutions Analyst

Santa Barbara, CA

Full-time

Hybrid

Mid, Senior Level

$79K/yr - $95K/yr

4+ years exp

UC Santa Barbara is a vibrant institution committed to providing sustainable value-added services. The Financial & Technology Solutions Analyst serves as a technical leader for various financial systems, applying advanced business process and systems analysis expertise to support system operations and enhance automation.

Higher Education

Culture & Values

No H1B

Responsibilities

Supports BFS operations by evaluating financial systems and processes, identifying opportunities for integration, automation, and long-term improvements

Collaborates closely with functional leads and technical resources to analyze performance, troubleshoot system issues, and ensure that enhancements align with campus business needs and compliance requirements

Responsibilities include coordinating requirements gathering across stakeholder groups, documenting and maintaining process standards, and facilitating testing and change management for new releases or upgrades

Develops unit integration and acceptance testing plans and scenarios, and may lead cross-functional teams to address complex business or systems issues

Initiates, facilitates, implements, and documents work process changes, sets technical requirements for complex specifications, and prepares or secures approval for business process and procedural documentation

Performs highly complex analysis of business and user needs, translating them into precise system and workflow specifications, and applies advanced techniques to resolve issues with broad organization-wide impact in creative and cost-effective ways

Working at the highest technical level of systems analysis, considers the business implications of applying technology to both current and future operations

This includes applying advanced business analysis concepts to identify, evaluate, and define highly complex systems scope and objectives based on knowledge of applicable business practices, processes, systems, and industry standards

Provides advanced support and training on new applications, ensuring successful adoption and continuous improvement

Interacts with senior managers outside the immediate unit to influence, develop, and implement strategies, methods, and objectives for complex, campus-wide projects

Serves as the designated Webmaster for the BFS website, overseeing site design, content management, and technical functionality

Ensures the site remains accurate, accessible, secure, and aligned with campus communication and branding standards

Leads web development initiatives, including upgrades, redesigns, and the creation of custom, data-driven tools that support BFS operations and integrate with financial systems

Monitors analytics, user feedback, and emerging technologies, to identify opportunities to improve usability and effectiveness while maintaining expert knowledge of web development practices, accessibility requirements, and the specialized coding frameworks that support BFS’s unique functions

Serves as the campus subject matter expert for receivables systems, including the student receivables system (BARC) and departmental receivables within Oracle Financial Cloud (OFC)

Collaborates with functional leads to review and implement system improvements, ensure compliance, and address operational needs related to billing, collections, account adjustments, and financial aid disbursement

Supports the development and implementation of advanced financial transaction processes, assisting with staff training on complex matters, and participating in projects or representing UCSB on system-wide receivables initiatives

Contributes to system implementations, upgrades, and integrations by applying advanced business analysis concepts to define scope and objectives

Considers the long-term business implications of technology solutions and collaborates with senior managers across campus to support strategies and objectives for financial projects with broad institutional impact

Serves as the campus subject matter expert for the CashNet (Transact Payments) cashiering system, working closely with functional leads to review operations and identify required changes or enhancements that ensure compliance, accuracy, and efficiency in cashiering processes

Identifies and resolves system issues and collaborates closely with technical resources to support troubleshooting and system improvements

Contributes to the development and maintenance of financial transaction processes and procedures, provides system training as needed to staff engaged in cashiering activities, and participates in system-wide CashNet-related initiatives

Supports major system implementations and upgrades, applying advanced analysis techniques to resolve highly complex issues in creative, cost-effective ways

Working at the highest technical level of systems analysis, evaluates the implications of applying technology to current and future cashiering operations, ensuring solutions align with institutional needs and industry standards

Supports departments that have deployed separate instances of CashNet and serves as the primary campus contact with the vendor, Transact Payments, for procuring statements of work

Collaborates regularly with senior managers across campus to support the development and implementation of methods and objectives for critical financial projects with campus-wide impact

Qualification

Business systems analysisSystem testingValidationProcess improvementWeb developmentOracle Financial CloudCashNetFinancial transaction processesVendor communicationUser supportTraining developmentAnalytical skillsTeam collaboration

Required

Bachelor's degree in related area and / or equivalent experience / training

4-6 years Experience performing advanced business systems analysis, including requirements gathering, documentation, and translation into technical specifications

4-6 years Demonstrated ability to lead system testing, integration validation, and acceptance of complex financial or business systems

4-6 years Experience initiating and implementing process improvements that increase efficiency, compliance, or automation

4-6 years Experience with the integration of complex, diverse, internally and externally developed implementations of business functions to build scalable systems

4-6 years Experience leading projects, including working well with others in a physically distributed team, and cooperating across team and organizational boundaries

4-6 years Experience with coordination and communication with vendors and external and internal service providers

4-6 years Working programming knowledge using web development technologies or languages such as HTML

4-6 years Experience in an analytical role within the banking professional services industry. Experience with cash and billing operations