Gibney, Anthony & Flaherty, LLP · 1 month ago
Client Services Representative
United States
Full-time
Remote
Entry, Mid Level
$110K/yr - $140K/yr
2+ years expGibney, Anthony & Flaherty, LLP is a law firm specializing in immigration services, and they are seeking a Client Services Representative. The role involves managing day-to-day services related to immigration and mobility programs, overseeing the lifecycle of U.S. immigration cases, and ensuring effective communication and training for client employees.
Consulting
Responsibilities
Responsible for coordinating and managing the day-to-day services and needs of client’s employees related to the immigration and mobility program that will be managed in partnership between client and Gibney
This role manages the full lifecycle of all U.S. immigration cases — gathering employee and corporate information, reviewing documentation, coordinating petition preparation with government agencies and Gibney, and tracking each case through completion
They serve as the primary quality and process partner between Gibney and the client, sharing feedback and recommending workflow improvements to ensure a smooth and compliant experience
The role also supports employee engagement by developing clear communications on travel, visa updates, and immigration trends, and by helping deliver town halls and information sessions to keep employees informed and confident throughout the process
Act as the primary liaison to Gibney to ensure their services align with the client’s needs and support efficient case processing
Provide onboarding and training for new People team members and others involved in immigration workflows to ensure consistent, accurate execution
Understand existing fee agreements and billing practices, ensuring all cases are opened and completed in line with agreed objectives. Provide timely updates to the client on spend and anticipated changes, enabling accurate budgeting for immigration-related projects
Oversee all reporting and database management in both the client and Gibney
Track by reviewing case-status reports, monitoring timelines, and ensuring employees receive clear, ongoing updates about their cases
Prepare and validate monthly status reports and trend insights for key foreign national populations
Track visa and status expiration dates, meeting with employees as needed to ensure they understand next steps
Regularly audit data to confirm accurate entry by attorneys and paralegals, addressing gaps to maintain a clean, reliable online portal for the client
Qualification
Required
Bachelor's degree
At least 2 years' experience in employment-based immigration services
Company
Gibney, Anthony & Flaherty, LLP
Gibney, Anthony & Flaherty, LLP is a law firm based in New York.
51-200 employees
H1B Sponsorship
Gibney, Anthony & Flaherty, LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
Funding
Current Stage
Growth StageLeadership Team
Aisling Ryan
Partner
Amy McCoy
Partner
Company data provided by crunchbase