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EOLA | A Critical Power Company · 1 month ago

UPS Field Service Engineer - West Palm Beach

West Palm Beach, FL

Full-time

Onsite

Mid, Senior Level

3+ years exp

Eolapower is seeking a highly skilled UPS Field Engineer to apply their expertise in UPS start-up, testing, and operations. The role involves commissioning, maintenance, and emergency support for power electronics at customer sites, primarily in the South Florida region.

BatteryEnergyPower Grid

Responsibilities

Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing

Performs preventive maintenance, emergency response, equipment start-up, and field modifications

Coordinates with technical support to resolve maintenance or operational issues

Assists in developing Methods of Procedures (MOPs)

Reports to a supervisor for any unusual issues or developments

Trains periodically at company headquarters on testing equipment and rebuilding systems

Completes Field Service Reports promptly and provides proactive recommendations to clients

Qualification

UPS troubleshootingOEM factory trainingHand tools proficiencyTest equipment proficiencyCustomer service skillsComputer hardware knowledgeComputer software knowledgePhysical capabilityCommunication skillsIndependent work

Required

Minimum of 3-5 years' experience

Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc

Proficient with hand tools and test equipment for maintenance and repairs

Strong verbal, written communication, and customer service skills

Ability to work independently with resourcefulness and initiative

Knowledge of equipment manufacturers' specifications

Physically capable of bending and lifting up to 100 lbs as required

Willingness to work nights, weekends, and be on-call when needed

Basic knowledge of computer hardware and software

OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required

Must have a clean driving record

Primarily regional travel within South Florida; occasional national travel may be required for emergencies

Preferred

Preferred 10+ years of relevant experience

Prior experience with third-party UPS service providers is a plus

A technical degree (e.g., DeVry, Lincoln Tech) is a plus

Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.)

Candidate is preferred to live in the West Palm Beach, FL area but open to other locations within South Florida, from Miami to West Palm Beach areas