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Fort Washington Investment Advisors, Inc. · 3 months ago

Business Intelligence Analyst I

US-OH-CINCINNATI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Fort Washington Investment Advisors, Inc. is seeking a Business Intelligence Analyst I to leverage technical skills and business knowledge to provide actionable reports and data analysis tools. The role involves collaborating with business and IT leaders to develop solutions, troubleshoot issues, and mentor peers in the use of business intelligence and CRM tools.

Financial Services

Responsibilities

Develops solid understanding of business strategies, priorities and initiatives. Builds collaborative relationships and communicates successfully with associates at all levels, across business and IT. Uses appropriate business-friendly terminology and speaks in appropriate technical terms with IT associates

Leverages business knowledge, coupled with technical skills, to offer solutions and work in partnership with both business and IT to lead or participate in technology-related projects

Designs, develops, tests and delivers reports, visualizations, dashboards and CRM enhancements

Understands databases, collects requirements from business partners and collaborates with IT to create data structures that support reporting and dashboard development

Troubleshoots report, business intelligence, data and CRM-related issues

Mentors, trains and shares knowledge with peers and business users

Develops and implements best practices with peers and maintains confidentiality

Responds with flexibility to changing priorities and new projects that arise throughout the year

Performs other duties as assigned

Complies with all policies and standards

Qualification

SQLBusiness IntelligenceCRM ToolsData VisualizationRelational Database KnowledgeAnalytical SkillsCommunication SkillsProblem SolvingTeam CollaborationFlexibility

Required

Bachelor's Degree Or commensurate selection criteria experience

2-4 years of experience in SQL, relational database knowledge, reporting, business intelligence and CRM support

Demonstrated moderate experience with query tools and relational databases

Beginner to moderate experience with business intelligence and CRM tools

Proven experience successfully communicating with all levels of associates, including executives and developing relationships with business and IT associates

Proven experience delivering reports, dashboards and visualizations to business users

Demonstrated experience identifying and solving problems independently

Moderate SQL (Oracle, SQL Server) and relational database knowledge required

Beginner BI/reporting tool knowledge required (Tableau, Cognos, Crystal Reports, etc.)

Exposure to CRM tools such as SalesPage, Salesforce, etc

Proficient in word processing, spreadsheet, database and report development applications

Exposure to basic ETL and Dimensional Data Modeling concepts