Service Business Development Coordinator jobs in United States
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US Auto Trust · 1 month ago

Service Business Development Coordinator

US Auto Trust is a Premier Luxury Automotive Group with a portfolio of legendary brands. They are seeking a Service Business Development Coordinator to enhance customer experiences by managing inquiries, coordinating sales processes, and ensuring customer satisfaction.

AutomotiveIndustrial Automation

Responsibilities

Following customer service etiquette when speaking with all prospects and customers
Answering incoming internet & phone inquiries, with active prospects who are looking to schedule test drive appointments, gather vehicle information, purchase vehicles, or discuss client experiences
Completing long term follow up with prospects with calls, emails, texts, and voicemails to generate dealership business
Using our Customer Relations Manager tool (CRM), updating prospect notes
Coordinating follow up with in-store sales associates and managers, ensuring proper customer service/sales process
Resolving customer complaints, concerns, and issues appropriately

Qualification

Customer serviceCommunication skillsCall center experienceRetail experienceSales experience

Required

Professional social and communication skills
Must have a clean valid driver's license
Must pass a personal background check and successfully complete a mandatory drug screen

Preferred

Previous experience in a call center, customer service, retail, and sales are strongly preferred

Benefits

Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

Company

US Auto Trust

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US Auto Trust is an automotive company that offers dealerships of cars of various brands such as jaguar and land rover.

Funding

Current Stage
Growth Stage

Leadership Team

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Marlene Hendricks
Chief Customer Experience Officer
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Tom Valasek
Chief Marketing Officer
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Company data provided by crunchbase