This job has closed.

Transformco · 1 month ago

Remote Call Center Sales Representative (Texas)

United States

Full-time

Remote

New Grad, Entry Level

$14/hr - $14/hr

0+ years exp

Transformco is a company that provides home services through its brand Sears Home Services. They are seeking a Remote Call Center Sales Representative to sell appliance maintenance agreements to customers, utilizing strong communication and customer service skills to engage clients and close sales.

RetailRetail TechnologyShoppingSocial Shopping

H1B Sponsor Likely

Responsibilities

Contacts customers via telephone, and attempts to sell product Maintenance and Protection Agreements

Contacts and engages decision-makers, and applies skills in the area of communication, customer service and problem solving

Delivers a sales presentation that is partially scripted, using ad-libs as needed, and adapts to change quickly

Offers the best value for the customer in terms of price, discounts, multiple and additional products and maximum term

Stresses features and benefits of the Protection Agreement

Fields questions and overcomes specific objections raised by customer

Corrects customer information on record when appropriate

Closes the sale and is respectful of the customer's rights

Mails proposals and literature when requested

Follows through and calls back per commitments

Works with other team members to provide the highest level of customer service and meet team goals

Complies with and adheres to selling policies, procedures and Company ethics

Completes leads, sales processing and recording

Performs other duties as assigned

Qualification

Sales experienceCustomer serviceCommunication skillsData entryEnglish proficiencyProblem solvingSelf-motivation

Required

Ability to complete internal documentation

Ability to present information to and communicate with customers and Associates

Ability to add, subtract, multiply and divide units of measure

Ability to apply reasoning and comprehension to carry out simple written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations, and occasionally interpret and adapt to customer's needs and find solutions that are outside of the standardized situations

Ability to perceive and demonstrate good intuition

Ability to be assertive, self motivated and possess drive

Ability to communicate in spoken and written English well enough to be understood by supervisors, co-workers, and customers

Ability to enter data and maneuver efficiently using a keyboard, operate a mouse, use telephone and headset equipment, and listen while keying information into the system

Ability to meet the physical requirements of frequent sitting and some standing and walking, with bending and reaching as necessary

Ability to demonstrate self control by maintaining composure and keeping emotions in check even in difficult situations

All employees/associates may in the course of their duties come in contact with Credit / Debit Card Data. If this data is exposed as part of their position in the site/center, the associate must protect that data as directed and required by the compliance team to ensure SHC s compliance to current Payment Card Industry (PCI) Data Security Standards (DSS)

High school diploma or equivalent

Less than one year of related experience

18 years of age or older

Preferred

Sales experience in person or over the phone

Company

Transformco

Transformco is a leading integrated retailer focused on seamlessly connecting the digital and physical shopping experiences. It is a sub-organization of ESL.

Founded in 2019

Hoffman Estates, Illinois, USA

10001+ employees

https://transformco.com/

H1B Sponsorship

Transformco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2023 (1)

2022 (26)

2021 (13)

2020 (17)