NYC Department of Health and Mental Hygiene · 2 months ago
Intern, Bureau of Equitable Health Systems
Queens, NY
Internship
Onsite
InternThe NYC Department of Health and Mental Hygiene is dedicated to improving the health of New Yorkers. They are seeking a College Aide to coordinate phone referrals for the Consumer Contact Center, assisting with health insurance enrollment and supporting the mission of health equity.
Health Care
Responsibilities
Assist immediate supervisor to coordinate referrals from the Consumer Contact Center. Handle incoming calls for health insurance enrollment from the Aged, Blind and Disabled (ABD) program referral line; State Information Line; Dental Line; New York State of Health (NYSOH) Marketplace Line; and Lead Capture forms
Assist non-English speaking clients utilizing the Language Line or speaking in the client's native language
Track completion of referrals; record incoming calls; and follow OHIS procedures by correctly entering consumer's information in a timely manner on various spreadsheets
Participate in continuous job-based learning and keep current on tools, technology and information needed to meet job performance and challenges
Collaborate with the Supervisor and management team on special projects as needed
Qualification
Required
Matriculation at an accredited college or graduate school
Employment is conditioned upon continuance as a student in a college or graduate school
Preferred
Experience in customer service
Excellent computer skills
Experience working with the elderly a plus
Benefits
A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
A public sector defined benefit pension plan with steady monthly payments in retirement.
A tax-deferred savings program
A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
Company
NYC Department of Health and Mental Hygiene
NYC Department of Health and Mental Hygiene is a Hospital & Health Care company.
Founded in 1866
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jose Ortiz
Chief Technology Officer
Aaron Anderson
CFO/Deputy Commissioner
Recent News
Crain's New York Business
2025-07-24
Healthcare IT News
2025-03-25
Healthcare IT News
2025-03-01
Company data provided by crunchbase