Computer Support Technician for Clinic / Ambulatory jobs in United States
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NTT DATA North America ยท 1 day ago

Computer Support Technician for Clinic / Ambulatory

positionCalifornia, MD
timeFull-time
remoteOnsite
senioritySenior Level
money$32.43/hr - $34.61/hr
date5+ years exp

NTT DATA North America is a leading business and technology services provider, and they are seeking a Computer Support Technician for Clinic / Ambulatory to join their team. This role focuses on providing technical support for computers and peripherals in a healthcare setting, ensuring effective IT operations while maintaining high standards of customer service.

ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
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H1B Sponsor Likelynote

Responsibilities

Provide hands-on support for desktop computers, laptops, printers, and other peripherals
Diagnose and resolve hardware and software issues in a timely and professional manner
Install, configure, and upgrade operating systems and applications
Relocate and set up IT equipment for staff moves and department changes
Use ServiceNow to manage and document support tickets and work performed
Collaborate with clinical and administrative staff to minimize disruption to patient care
Escalate complex issues to higher-level support teams when necessary
Ensure compliance with hospital IT policies, including data security and privacy standards
Support mobile devices and hospital-specific applications
Assist with onboarding and offboarding of hospital staff from an IT perspective
Participate in routine maintenance, patching, and updates of systems
Provide excellent customer service and maintain a professional demeanor in all interactions

Qualification

Technical support experienceTroubleshooting skillsServiceNow proficiencyCompTIA A+Microsoft Certified Modern Desktop Administrator AssociateCustomer service orientationCommunication skillsAttention to detailTime management

Required

Minimum of 5 years of experience in a technical support role
High school diploma or equivalent required
Must have had a Covid shot in the past and a recent flu shot

Preferred

Experience working in a healthcare or hospital environment (preferred but not required)
Familiarity with ServiceNow or similar ITSM tools
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication abilities
Ability to prioritize tasks and manage time effectively in a fast-paced environment
Strong customer service orientation and attention to detail
CompTIA A+
CompTIA Network+
Microsoft Certified: Modern Desktop Administrator Associate
Apple Certified Support Professional (ACSP)
ITIL Foundation Certification
Associate degree or technical training in IT

Company

NTT DATA North America

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NTT DATA, Inc. is a trusted global innovator of business and technology services.
dateFounded in 1988
location
Plano, Texas, USA
people-size10001+ employees
web-link
https://us.nttdata.com

H1B Sponsorship

NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)

Funding

Current Stage
Late Stage

Leadership Team

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John Barr
Vice President - Insurance Strategy
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Recent News

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2025-12-04
Company data provided by crunchbase