Intern - Support & Services jobs in United States
cer-icon
Apply on Employer Site
company-logo

NetApp · 1 month ago

Intern - Support & Services

NetApp is a market leader that invests heavily in new talent, providing an environment that encourages fresh ideas and individuality. As a Services & Support Intern, you will gain hands-on experience in helping customers succeed with NetApp solutions while developing valuable technical, business, and customer-facing skills.

Cloud ComputingData ManagementData StorageInformation Technology
check
Culture & Values
check
H1B Sponsor Likelynote

Responsibilities

Technical Support Engineer Interns focus on diagnosing, troubleshooting, and resolving hardware and software issues across complex storage environments
Services Associate Interns learn the inner workings of professional services by supporting roles such as sales, engineering, project management, and customer success
In both positions, you’ll collaborate with cross-functional teams, develop technical expertise, and contribute to customer success

Qualification

Technical SupportCustomer ServiceArtificial IntelligenceEmerging TechnologiesProblem-SolvingLearning AptitudeWritten CommunicationVerbal CommunicationInterpersonal Skills

Required

Excellent written and verbal communication skills
Strong interpersonal and customer service skills for working with prospects, customers, and internal teams
Aptitude for learning new technologies and applying them in customer-facing environments
Ability to follow standard engineering principles and practices
Creative approach to problem-solving
Foundational understanding of Artificial Intelligence (AI) concepts and how AI can enhance customer solutions
Ability to leverage AI-powered tools for data analysis, insights, and process optimization
Interest in emerging technologies such as machine learning, natural language processing, and generative AI
Must be enrolled in an educational or professional program through summer 2026 or later

Benefits

Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off (PTO)
Various Leave options
Performance-Based Incentives
Employee stock purchase plan
Restricted stocks (RSU’s)
Comprehensive medical, dental, wellness, and vision plans
Educational assistance
Legal services
Access to discounts
Financial savings programs

Company

NetApp specializes in data storage, data infrastructure, and data management solutions.

H1B Sponsorship

NetApp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (189)
2024 (166)
2023 (143)
2022 (250)
2021 (193)
2020 (225)

Funding

Current Stage
Public Company
Total Funding
$1.25B
Key Investors
Sequoia Capital
2025-03-12Post Ipo Debt· $1.25B
1995-11-21IPO
1994-01-01Series Unknown

Leadership Team

leader-logo
George Kurian
Chief Executive Officer
linkedin
leader-logo
Ben Bromhead
CTO
linkedin
Company data provided by crunchbase