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Luminis Health · 4 days ago

Patient Care Secretary

Annapolis, MD

Full-time

Onsite

Entry Level

$17.50/hr - $24/hr

1+ years exp

Luminis Health is a healthcare provider focused on delivering high-quality patient care. The Patient Care Secretary plays a crucial role in coordinating communications and processing information related to patients while supporting unit operations and ensuring efficient patient care.

Health CareMedicalNon Profit

Responsibilities

Provides support for unit operations and quality patient care

Assists physicians, and other licensed independent practitioners (LIP) with entering computerized orders into EPIC

Serves as a resource for answering questions about C POE or locating required items for patient care

Processes confidential patient information and paper records efficiently and accurately according to established Health Information Management policies

Assists with the assembly of patient records for transfer to other levels of care (internally and externally) and at time of discharge/transfer

Assists with printing transfer information including dictated summaries and diagnostic radiological CD’s for external patient facility transfers

Ensures all paper chart elements are transferred to Medical Records within 24 hours

Answers primary unit telephone and triage calls appropriately

Greets patient families and visitors upon arrival to unit and distributes patient welcome packet or unit information brochure

Provides on-going visitor and staff assistance in a pleasant and helpful manner, according to established standards for all age groups

Seeks other opportunities and takes action to continuously improve patient and family satisfaction

Orders and maintains all unit stock according to unit standard

Ensures adequate unit operations with sufficient supplies of necessary paper documents i.e. informed consent, transfer forms, death certificates, and downtime procedure forms in each alcove and unit stock

Assists with accurate documentation of unit specific admission, discharge and transfer sheet, charge entry or shift report as delegated

Ensures patient transfer or discharge from system; processes patient charges as outlined by specific departmental requirements in a timely manner

Provides leadership team and educator confidential administrative support and data entry by assisting with copying, preparation of departmental reports related to skills and competency, and education records

Participates in unit shared governance, councils and committees according to unit departmental standards

Assists with unit based meeting minutes as required

Educates and orients new staff as requested; participates in peer and team evaluations

Provides required shift communication for patients, physicians, nursing staff and families by administration of informational 'white-boards', staff assignments and phone assignments

Reports to and consults with unit director for other tasks that may include payroll support, environment of care and fall rounds, safe place and badge management and other duties as assigned