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Replicant · 2 weeks ago

Software Engineer, AI Agents

Canada

Full-time

Remote

Entry Level

1+ years exp

Replicant is a company focused on AI-driven customer service solutions. They are seeking a Software Engineer to build and collaborate on solutions for AI Agents, ensuring exceptional customer experiences and integrating their platform with various customer systems.

Artificial Intelligence (AI)Data Center AutomationInformation ServicesMachine LearningSpeech Recognition

Comp. & Benefits

Responsibilities

Work directly with customers to architect, deploy, and improve cutting-edge AI Agents using Replicant’s platform

Take end-to-end ownership over delivering exceptional customer experiences; from the customer implementation to the broader Replicant stack

Collaborate with developers, QA, project teams, and customers to ensure our implementations exceed expectations

Work as an integrated member of a fully remote, cross-functional Agile team in the Delivery organization

Own the integration of Replicant’s solution with customer systems, including speccing and designing APIs (as required)

Guide customers through technical decisions and tradeoffs, serving as a technical advisor to their teams

Provide technical mentorship within the Delivery organization and be ready to assist when necessary

Working with our internal tools and processes for creating AI Agents

Participate in regular on-call rotations to support our systems

Minimal travel required to go on-site for customer requirement analysis

Qualification

TypescriptJavaScriptPythonREST APIsOAuth 2.0Customer empathyCommunicationTeam playerTechnical mentorship

Required

B.S. or greater in Computer Science or a related field (math, physics, engineering) and strong CS fundamentals

Proven track record with at least 1+ years of experience in Typescript, JavaScript or Python

Strong team player - we work in small product teams that work very closely together and are constantly collaborating in order to move as fast as possible

A strong sense of ownership and customer empathy — we work very closely with our internal teams and external customers in a high-paced environment. Maintaining positive working relationships with them is paramount to the success of our business

Excellent communication skills, comfortable speaking to external customers

You are interested in exploring the nuance and aesthetic of conversations

Experience working with REST APIs, Authentication (OAuth 2.0 and Basic)

Benefits

In-person connection that counts : company-wide offsites and smaller team gatherings designed to make remote work feel personal

Tech & learning stipend : Conferences, books, courses — interested? We’ll fund them

Remote by design : We’re distributed — no guilt about life events, we trust you to manage your calendar

Health & wellness : Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being

Compensation that matches your impact : competitive salaries in the company you’re helping to build

Equity with upside : We believe in shared ownership—You’ll own a real piece of a fast-growing AI company