Siemens Healthineers · 3 months ago
Field Service Engineer- North India
DEL SP
Full-time
Hybrid
Mid, Senior Level
3+ years expSiemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Field Service Engineer will be responsible for troubleshooting, repairing, and maintaining medical equipment to ensure operational efficiency while maintaining strong customer relationships.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
The FSR is responsible for troubleshooting, repairs, installs, upgrades and performing preventative maintenance on all VMS equipment according to instructions and company guidelines
Each FSR operates in a designated field service territory and represents VMS which requires a high level of professional communication with their team, customers, management, sales and other technical support
Position must have full access to VMS client sites to perform the essential functions of this position
Many VMS clients require VMS employees and representatives to meet certain “Vendor Credentialing” requirements before they will be allowed to have access to their sites
Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of VMS employment in this position
Troubleshoot, diagnose, and repair all VMS equipment within an assigned service territory, including preventative maintenance, installations and upgrades per VMS guidelines
Time Management - maintain a schedule to include preventative maintenance installations and upgrades as well as incoming customer calls/breakdown
Be able to assess urgency of customer request and follow-through to completion
Understand and recognize the need to escalate incidents when necessary or request additional assistance from more tenured representatives
Examine difficult customer issues, diagnose and resolve the issues and meet established customer service levels
Maintain effective territory management and expense control which includes timely completion and submission of field service reports and other required documentation according VMS procedures Develop and maintain strong customer relationships through the use of strong written and verbal communication skills
Qualification
Required
Complete understanding and wide application of technical documentation, standards, principles, concepts and techniques in the field
Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
Sound knowledge of and sound professional experience with complex, multi-site, and multi-vendor customer sites
Knowledge of Server and Desktop computer hardware and operating systems and networking
Capable of performing Maintenance Release upgrades without supervision while providing oversight to other FSRs
Maintain certification status
Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law
Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint
3 – 8 years of related experience in field service engineering
Preferred
Associate degree, technical/vocational training or military experience
Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
Company data provided by crunchbase