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PwC · 1 day ago

US Tech - Senior Technologist - San Francisco

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$36K/yr - $109K/yr

1+ years exp

PwC is a global leader in professional services, and they are seeking a Senior Technologist to provide essential support in maintaining smooth IT operations. This role involves resolving end user issues, managing customer expectations, and educating users on technology use to ensure efficient IT service delivery.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting

No H1B

Responsibilities

Deliver exceptional support to client and internal-facing teams

Anticipate and address end user technology needs

Resolve PC hardware and desktop issues promptly

Manage customer expectations and escalate issues when necessary

Educate end users on practical technology use

Perform printer toner changes and maintenance

Maintain accurate and up-to-date technical documentation

Foster positive relationships and work collaboratively with team members

Qualification

Technical troubleshootingPC hardware supportDesktop supportIT ticketing managementProcess improvementsCustomer serviceTeaching skillsCommunication skillsOrganizational skills

Required

High School Diploma

1 year of experience

This is an in-person role that requires punctual attendance. Depending on your assigned PwC office, expected working hours would be either 8:00am - 5:00pm, 8:30am - 5:30pm or 9:00am - 6:00pm (New York Only). The individual in this role is expected to wear a PwC branded shirt