Apply on Employer Site

Lifeway Mobility · 5 months ago

Selling General Manager - Louisville

Louisville, KY, USA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $120K/yr

Lifeway Mobility is a leading nationwide provider of accessibility solutions dedicated to enabling individuals with accessibility needs to live comfortably and independently. As a Selling General Manager, you will lead a team to achieve sales goals, ensure customer satisfaction, and manage operations while fostering relationships with community and referral sources.

ConstructionConsultingConsumer GoodsManufacturing

Responsibilities

Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility, safety, and independence in the home

Achieve sales goals for number of appointments, conversation rate and total sales revenue

Timely completion of estimates and contracts with a clear product solution and scope of work

With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products

Review each sale and project to confirm quality standards of product, installation and customer satisfaction

Local vendor management – find and develop relationships with local and regional subcontractors/vendors as needed

Point of Escalation – respond to and resolve escalated situations with customers, systems, and processes

Maintain accurate and adequate inventory for all stocked equipment

Manage fleet/vehicle maintenance, repairs and cleanliness

Ensure timely response and completion of all service calls; tracking warranty information, confirming satisfactory completion and billing of all service requests

Lead by example with ride alongs, mentoring, and developing an understanding of each role (marketing, sales, production)

Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations

Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met

Scale and grow your local market

Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies

Qualification

Residential DME experienceSales management experienceLeadership skillsFinancial acumenProject management skillsMicrosoft Office proficiencyCommunication skillsInterpersonal skillsProblem-solving skills