SiPhox Health · 2 months ago
Operations Manager — SiPhox Fulfillment
Burlington, MA, US
Full-time
Onsite
Mid Level
3+ years expSiPhox Health is a company focused on fulfillment operations to enhance customer experience. The Operations Manager will oversee daily kit assembly, inventory, and shipping while developing systems for efficient scaling and maintaining high standards of accuracy and speed.
Health CareHealth DiagnosticsMedical Device
No H1B
Responsibilities
Run strict inventory control for all SKUs (kits, components, packaging)
Cycle counts, lot/batch/expiry tracking, and reconciliation
Maintain >98% inventory accuracy
Build demand and supply forecasts (12–24 week horizon)
Translate forecasts into purchase plans and safety stock levels
Own yield, scrap, and rework
Track on-time, in-full performance and keep aging orders near zero
Source, vet, and qualify high-quality suppliers for components, packaging, and logistics
Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing
Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality
Enforce our SLA: every order ships within 1 business day
Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time
Stand up a robust QA system across incoming, in-process, and final inspections
Define sampling plans, acceptance criteria, and stop-ship triggers
Champion Good Documentation Practices; align workflows with ISO 13485-style rigor
Write crystal-clear SOPs for kit assembly, fulfillment, inventory, and QC checks
Build role-based training, workstation standards, and audit checklists
Maintain a tidy, safe floor, calibrated equipment, and compliant handling
Partner with software engineering to build & optimize internal tools for fulfillment, assembly, inventory, and forecasting
Define requirements, write user stories, and own user acceptance testing
Work with & automate integrated barcode scanning, camera streaming for QA, lot/expiry capture, and real-time dashboards
Evaluate/implement WMS; ensure clean and reliable data
Qualification
Required
3+ years in operations/supply chain/fulfillment
Proven ownership of inventory systems and aggressive ship-speed SLAs
Strong analytical toolkit: spreadsheets, dashboards, and KPI-driven decision-making
Supplier sourcing and budget management experience
Exceptional attention to detail and process discipline; writes and enforces SOPs
Comfortable working in a fast-moving, hands-on environment
Preferred
Experience with WMS implementation, barcode systems, and label/scan/print workflows
Strong scripting (Python/React) ability for lightweight automation and analytics
3PL management and cold-chain shipping experience
Benefits
Competitive salary + stock options
Medical, dental, and vision coverage
Membership to Lifetime Gym
401(k)
Weekly company-wide lunches
Company
SiPhox Health
SiPhox Health builds diagnostic infrastructure both for the home and the central lab.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$32.8MKey Investors
Khosla Ventures
2025-03-04Series A
2023-07-19Series A· $17M
2023-07-19Seed· $10M
Leadership Team
Michael Dubrovsky
Co-Founder
Recent News
Google Patent
2025-04-02
2025-04-02
BostonGlobe.com
2025-02-11
Company data provided by crunchbase