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Brkthru · 1 month ago

IT Intern | Spring 2026

United States

Internship

Remote

Intern

Start in 2026 Winter

Brkthru is a leading digital media solutions provider focused on creating successful paid digital media campaigns. As an IT Intern, you will support various projects to keep systems running efficiently, document key processes, and assist with the rollout of new tools, providing a valuable opportunity to apply your technical knowledge in a professional setting.

AdvertisingDigital MarketingSEM

Responsibilities

Provide first-level support by reviewing alerts, troubleshooting HelpDesk tickets, and fielding end-user questions

Support the rollout of Confluence, including creating and organizing content, building knowledge base articles, granting user access, and assisting team members as they adopt the system

Assist with system organization and documentation, including updating legacy data, auditing shared files, and maintaining IT process and policy records

Contribute to communications and training materials for system updates, AI tools like Copilot, and transitions between platforms such as Google Docs and Microsoft 365

Help gather and organize technical specs, analytics, and AI use cases to support collaboration with managed service providers and ongoing process improvement projects

Qualification

Technical supportTroubleshootingConfluenceMicrosoft 365Google WorkspaceEagerness to learnWritten communicationVerbal communicationOrganizational skillsAttention to detail