Apply on Employer Site

Aspire General Insurance · 2 months ago

Senior Field Auto Appraiser

San Diego, Fresno

Full-time

Onsite

Senior Level, Lead/Staff

$35/hr - $45/hr

10+ years exp

Aspire General Insurance Company is on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service. The Senior Field Auto Appraiser will perform essential functions including inspecting and evaluating vehicle damage, negotiating settlements, and maintaining communication with clients throughout the repair process.

Auto InsuranceFinancial ServicesInsuranceProfessional Services

Growth Opportunities

Responsibilities

Ensures equitable settlement of damages and maintains good customer service and shop relations

Inspect and evaluate either in the field or virtually the degree of physical damage to vehicles for first and third party claims; complete detailed summary of damage and estimate cost of repair based on knowledge of equipment, parts and present values

Present estimates and reach agreed upon price with repair facility, and confirm assessment of damages and costs; negotiate settlements with related parties as necessary

Research actual cash value of vehicles and parts by gathering and analyzing current market information to reach a settlement for total losses

Take photographs of vehicle and physical damage to aid in the determination of liability and to substantiate findings; submit with completed reports and thorough documentation

Perform re-inspections and/or authorize supplemental repairs as necessary to ensure quality service and thorough restoration of damage

Maintain communication with clients throughout repair process; report initial evaluation and summary of damage, explain relevant procedures, respond to customer inquiries; provide complete, courteous and timely customer service

Keep abreast of current values of vehicles and parts, changes in the industry and in Company policies and procedures. Ensure ongoing adjudication of claims within company standards and industry best practices and regulations

Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation

Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance/partner’s policies, procedure and work rules

Writes appraisals using licensed software

Regular and predictable punctuality and attendance

Other duties as necessary

Qualification

PropertyCasualty insuranceAuto vehicle estimatingIndependent Adjuster LicenseInsurance industry practicesCustomer service skillsAnalytical skillsInterpersonal skillsDecision makingTeam player

Required

Ten plus years' experience in Property and Casualty insurance industry

Must have a clear understanding of insurance industry practices, standards and terminology

Ten plus years of Auto vehicle estimating, all types of vehicle damage claims and repairs and total losses including the most complex repairs with little to no management oversight

Will assist supervisor in the onboarding and assimilation of new team members

Will assist MD leadership in resolving the complex and difficult claims including working and negotiating with the most difficult body shops, tow yards and storage facilities

Must be able to pass a background check with the anticipated goal of acquiring and maintaining a current Independent Adjuster License with the Department of Insurance

Must have a disciplined approach to all job-related activities

Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills

Ability to develop excellent working relationships with staff, clients and shops

Ability to communicate with others in an effective and friendly manner, one that is conducive to being a conscientious team member, fostering a spirit of good will, indicative of a professional environment and atmosphere

Ability to be a team player and work cohesively with other Company Partners and Companies staff to achieve company goals

Able to represent the company in a professional manner and contribute to the corporate image

Able to consistently provide excellent client service

Preferred

College degree preferred

Benefits

Medical

Dental

Vision

HSA*

PTO

401k

Company Observed Holidays

Company

Aspire General Insurance

Aspire General Insurance Company is a California-domiciled, private passenger auto liability and physical damage carrier with combined management experience of over 100 years, servicing the needs of its customers.

Founded in 2013

Rancho Cucamonga, California, USA

201-500 employees