Down To Earth Landscape & Irrigation · 2 months ago
Regional Operations Leader (Central)
Orlando, FL, USA
Full-time
Onsite
Senior Level
7+ years expDown To Earth Landscape & Irrigation is a company focused on providing premium commercial landscape development and maintenance services. The Regional Operations Leader will provide strategic and operational leadership for multiple landscape maintenance branches, ensuring service excellence, operational efficiency, and employee development.
ConstructionHome and GardenLandscaping
Responsibilities
Oversee daily operations for multiple landscape maintenance branches, ensuring adherence to company standards for safety, quality, productivity, and service consistency
Champion a safety-first culture, ensuring all branches prioritize safe work practices and regulatory compliance
Monitor and optimize labor utilization, routing efficiencies, equipment allocation, and production workflows
Conduct regular branch visits to evaluate operations, inspect job sites, verify quality and safety performance, and provide leadership coaching
Ensure full adherence to safety regulations, environmental policies, and company procedures
Lead regional safety initiatives, ensuring consistent execution of company safety programs and protocols
Track and manage safety KPIs, including incident rates, near misses, corrective actions, training completion, and safety audit scores
Partner with Branch Managers to address safety gaps, reinforce training, and implement improvement plans
Promote a proactive approach to hazard identification, risk mitigation, and safe decision-making
Establish, track, and enforce regional Quality KPIs, including service delivery benchmarks, inspection scores, rework frequency, and response times
Lead quality audits and ensure corrective actions are implemented where performance falls short
Standardize quality processes and champion continuous improvement initiatives
Ensure accuracy and accountability in reporting quality performance across branches
Oversee regional P&L and ensure branches meet or exceed budget, profitability, and cost-control goals
Analyze key financial indicators including revenue growth, margins, labor efficiency, quality-related costs, and renewal performance
Support pricing strategy, forecasting, and long-term financial planning
Review and approve capital expenditures and major operational investments
Support branches in managing client relationships, addressing escalations, and ensuring contractual expectations are met or exceeded
Drive regional client retention strategies, evaluating renewal risks and supporting key client meetings, QBRs, and presentations
Utilize client feedback and quality metrics to identify improvement opportunities and strengthen long-term relationships
Ensure consistent delivery of high-quality services across all accounts to reinforce customer loyalty
Recruit, mentor, and develop Branch Managers and key operational leaders
Foster a culture of accountability, teamwork, continuous improvement, quality ownership, and safety-first behavior
Set measurable goals—including quality, safety, financial, and retention targets—and conduct regular performance reviews
Lead regional training initiatives in partnership with corporate safety and operations teams
Identify growth opportunities within the region, including market expansion and service line enhancements
Support business development teams in securing new contracts and expanding market presence
Collaborate with senior leadership on long-term regional planning, integrations, and operational optimization
Qualification
Required
7+ years of progressive leadership experience in landscape maintenance or a related service industry
Demonstrated success managing multi-branch or large-scale operations across diverse markets
Strong financial acumen with proven P&L management experience
Excellent communication, organizational, leadership, and relationship-building skills
Proficiency in Microsoft Office Suite and industry management software (e.g., Aspire, LMN, or similar)
Preferred
Bachelor's degree in Business Administration, Horticulture, Landscape Management, or related field
Bilingual (English/Spanish)
Benefits
Medical, Dental, and Vision insurance
Ancillary insurance benefits
401k with employer match
Paid time off
Paid holidays
Weekly pay
Ongoing training
Career advancement opportunities
Company
Down To Earth Landscape & Irrigation
Down To Earth Landscape & Irrigation provides landscape irrigation design, installation, enhancements, and maintenance services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Lazzaro
Chief Executive Officer
Kayla Lujan
Regional Leader of Business Development | SW Florida + Founder of DTE FWD
Company data provided by crunchbase