Egen · 1 month ago
Vice President of Client Delivery
United States
Full-time
Remote
Director/Executive
10+ years expEgen is a fast-growing and entrepreneurial company with a data-first mindset. As the Vice President of Client Delivery, you will connect strategic vision with project execution, building trusted relationships with C-level clients and leading a high-performing delivery team to drive business growth and client success.
AnalyticsArtificial Intelligence (AI)Consulting
Responsibilities
Strategic Client Partnership & Business Growth: You will serve as the trusted advisor and advocate for our clients, embedding yourself within their organization to align on both personal and business objectives. Your mission is to secure long-lasting success by:
Deepening Client Relationships: Building C-level trust through strategic communications, coaching client teams on execution improvements, and guiding effective prioritization to maximize value delivery
Driving Account Expansion (Business Development): Actively seeking new opportunities within existing and new networks. You will investigate client needs, develop compelling offerings, and strategically position Egen/Qarik's innovative solutions
Sales Lifecycle Ownership: Leading and owning the entire presales process, including presentations, messaging, concept creation, proposal drafting, and internal alignment. You will scope new projects, write Statements of Work (SOWs), create financial models, and ensure all contract processes (MSAs, SOWs) are strategic and successful
Evolving the Practice: Developing new, sellable Service Delivery Lead (SDL) offerings, business assets, and suggesting innovative ways to build our core services based on market and client insights
Partner Network Growth: Expanding and deepening our relationships with strategic partners (e.g., Google) to grow our book of business and become their first-call trusted collaborator
Project Execution & Governance Excellence: You will champion a product mindset and set the gold standard for project delivery, ensuring every engagement is executed flawlessly from initiation to closure. This involves:
End-to-End Project Ownership: Overseeing the full project lifecycle, focusing on clear success criteria, robust governance, effective risk management (identifying, managing, and escalating early), and change management
Methodology Leadership: Utilizing and continuously evolving our delivery tools and processes. You will apply expertise in agile, traditional, and hybrid methodologies, strategically tailoring frameworks to meet unique client needs
Hands-On Management: Being comfortable communicating at all levels—from diving deep into day-to-day execution to providing high-level strategic reports and managing project budgets, forecasting, and actuals
Project Administration: Owning project setup in tracking systems, configuring team/financial structures, and ensuring seamless coordination of all kickoff activities
Team Leadership & Talent Development: You will manage, mentor, and develop a high-performing team of Service Delivery Leads and Project Managers, ensuring they are set up for success and driving continuous improvement
Mentorship & Coaching: Providing clear articulation of scope and expectations, ensuring team roles are defined, and partnering with technical leadership to align on delivery best practices
Empowerment: Giving the team the autonomy needed to deliver successfully while providing the necessary oversight and regular check-ins to manage progress, risks, and internal strategy
Agile Coaching: Actively coaching both Egen and client teams in agile philosophies, moving beyond standard rules to strategically implement the right behaviors for true business change and velocity
Innovation: Fostering a culture of continuous improvement, looking for ways to innovate, use new tools, and leverage personal experience to improve how projects are run, always with an eye toward building for future reuse
Qualification
Required
Executive Experience & Leadership
Consulting Experience: 10+ years of progressive consulting leadership, managing complex project portfolios and large-scale programs
Client Partnership: Proven ability to build C-level trust and act as a strategic advisor, driving account renewal and expansion
Team Management: Success in mentoring and scaling high-performing, geographically dispersed delivery teams (SDLs/PMs)
Commercial Ownership: Direct experience managing project and portfolio P&L, budgeting, forecasting, and driving organic growth and profitability
Methodology Mastery: Deep expertise in Agile (Scrum, Kanban) and hybrid/traditional methods; capable of strategic coaching and implementation
Scoping & Contracting: Expert ability to draft, negotiate, and finalize SOWs, MSAs, financial models, and resource plans during presales
Project Governance: Strong knowledge of PMO functions, risk management, quality assurance, and project tracking tools (e.g., Jira)
Technical Context: Strong conceptual understanding of modern technologies relevant to the business (e.g., Cloud, Data Analytics, SDLC)
Strategic Thinking: Ability to align service delivery with client's long-term goals; anticipating market and business trends
Influence & Negotiation: Exceptional skills in conflict resolution, negotiation, and building consensus across all stakeholder levels
Change Leadership: Proven ability to coach clients through organizational change, process adoption, and execution improvements
Innovation Mindset: Demonstrated history of identifying and implementing new tools, processes, and offerings to drive efficiency and value
Willingness to travel up to 50% and potentially timeshift to accommodate project needs is required
Benefits
Comprehensive Health Insurance
Paid Leave (Vacation/PTO)
Paid Holidays
Sick Leave
Parental Leave
Bereavement Leave
401 (k) Employer Match
Employee Referral Bonuses
Company
Egen
Egen is a technology services company with leading capabilities in cloud, data engineering, analytics, AI, and platform engineering.
501-1000 employees
H1B Sponsorship
Egen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (50)
2023 (60)
2022 (111)
2021 (49)
2020 (79)
Funding
Current Stage
Late StageLeadership Team
Raghu Potini
Founder and CEO
Nandita Tiwari
Co-Founder
Company data provided by crunchbase