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Hackensack Meridian Health · 1 month ago

IT Summer Intern, DTS Training

Edison, NJ

Internship

Onsite

Intern

$26.25/hr - $26.25/hr

Hackensack Meridian Health is dedicated to transforming healthcare and supporting their community. The Information Technology Intern will provide technical assistance and support across various IT projects, focusing on improving critical information systems and data security while gaining valuable experience in a healthcare informatics environment.

Assisted LivingHealth CareHealth DiagnosticsHospitalMedical

Responsibilities

Job responsibilities will vary depending on the assigned project. Core day-to-day responsibilities may include but are not limited to any of the following:

Perform analysis to understand the user needs

Assist in the development and improvement of IT product(s) to meet the user needs

Conduct tests and identify errors within the IT product(s)

Perform maintenance, troubleshooting and debugging with associated IT product(s)

Help with the software implementations, for example by providing training and support for the staff who will operate the software

Participate in security monitoring and incident response services supporting the protection of HMH¿s assets, infrastructure and data

Perform market research to compare and summarize current market options and develop organizational position statements regarding emerging technologies

Consult with vendors, perform research and evaluate products to assist in the selection and purchase of equipment and installation or upgrade of systems

Contribute to HMH's technical documentation and participate in policy, procedure, and standards development

Define problems, collect data, establish facts, and draw valid conclusions

Available to work onsite 50% of the time with 50% remote work up to 40 hrs/wk during the program timeframe

Maintain open communication and a positive working relationship with team members

Maintain professional (business casual) dress and grooming

Other duties and/or projects as assigned

Adheres to HMH Organizational competencies and standards of behavior

Qualification

Cyber securityData managementTechnical educationEpic EHR knowledgeTroubleshooting skillsCustomer service skillsSelf-directed workResearch skillsStakeholder engagementTeamworkCommunication skills

Required

Pursuit of a degree in computer science, information technology, engineering, cyber security, advanced mathematics, data science, advanced analytics, clinical informatics, program management, or similar program

Minimum of 2 years of college or trade school education

Current GPA of 3.0 or higher

Satisfactory customer service skills

Basic troubleshooting skills

Preferred

Technical Certifications and Project Management Certifications are helpful but not required

Exceptional customer service skills

Solid troubleshooting skills

Awareness of the Healthcare Information Technology (HIT) industry's current and emerging technology trends and direction, as well as a keen interest in information systems and technology

Ability to work well in a team environment

Excellent oral and written communication skills

Ability to work in a self-directed manner, with guidance from the assigned project leader and internship program coordinator for support

Google, Citrix, ITIL, Project Management Professional (PMP), Scrum Master, and/or Clinical Informatics certifications