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JPMorganChase · 2 days ago

Product Delivery Manager - Service Product

Columbus, OH

Full-time

Onsite

Senior Level

5+ years exp

JPMorgan Chase is a leading financial services firm that is looking for a Product Delivery Manager to shape the future of product delivery. In this role, you will lead the delivery of products and solutions supporting Consumer & Community Banking Operations, working closely with various teams to ensure alignment with business needs and strategic objectives.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting

Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements

Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement

Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment

Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements

Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress

Serve as the central point of contact for Service Product access needs across Operations teams

Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies

Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs)

Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools

Contribute to long-term strategy by developing frameworks and conducting delivery analysis

Qualification

Product delivery managementRelease managementProject managementData analysisChange managementJira proficiencyStakeholder managementPresentation skillsInterpersonal skillsPersonal initiativeWork ethic

Required

Minimum five years of experience in product delivery or a relevant domain area

Proven ability to execute operational management and change readiness activities

Strong understanding of delivery processes and continuous improvement initiatives

Experience in product or platform-wide release management and deployment strategies

Ability to analyze portfolio project data and controls, ensuring data quality and integration

Excellent presentation skills for cross-functional and executive audiences

Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday

Outstanding communication, interpersonal, and stakeholder management skills

High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously

Bachelor's degree in a relevant field or equivalent work experience

Preferred

Proficient knowledge of the product development life cycle, design, and data analytics

Understanding of operations user base and their access, entitlement, and restriction requirements

Experience in dependency management and release management processes

PMP, CSM, or similar certification

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees