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Legal Services of Eastern Missouri · 2 months ago

Receptionist / Office Coordinator

St Louis, MO

Full-time

Onsite

New Grad, Entry Level

$40K/yr - $59K/yr

Legal Services of Eastern Missouri, Inc. (LSEM) is a nonprofit law firm providing free, quality civil legal services. They are seeking a full-time Receptionist to maintain a positive office environment and assist clients and visitors while managing front desk operations and providing administrative support.

Legal

Responsibilities

Greet and welcome clients, visitors, and staff in a friendly and professional manner

Validate guest parking

Notify relevant employees when clients or visitors arrive

Answer incoming calls, direct them to the appropriate person or department, and take detailed messages when necessary

Maintain visitor log

Assist prospective clients and other members of the public with general inquiries and provide basic information about legal aid services

Receive clients for scheduled appointments

Communicate with building security about upcoming office appointments, visitors or other office events

Maintain confidentiality and handle sensitive information with discretion

Perform general clerical duties, including photocopying, scanning, and filing legal documents, as requested

Maintain up to date employee directory and update office calendar

Meter outgoing mail and ensure outgoing mail is processed daily

Manage and distribute incoming mail and packages daily

Monitor and maintain the cleanliness and organization of the reception area

Coordinate with maintenance and service providers as needed for office repairs or improvements

Manage office supplies, including ordering and restocking as necessary

Maintain common areas, such as kitchens, conference rooms, and break rooms

Relay important messages and announcements to staff in a timely manner

Assist in drafting and proofreading written communications, such as emails and official correspondence, as requested

Other duties as assigned

Qualification

Receptionist experienceMicrosoft Office proficiencyLegal terminology knowledgeOrganizational skillsEmpathyCommunication skillsInterpersonal skillsAttention to detailTeam collaboration

Required

High school diploma or equivalent

Excellent verbal and written communication skills

Proficient in Microsoft Office suite (Word, Excel, Outlook)

Strong organizational and multitasking abilities

Attention to detail and ability to handle confidential information with discretion

Professional and polished appearance

Friendly and approachable demeanor

Ability to work effectively in a team and collaborate with colleagues

Patience and empathy when dealing with clients from diverse backgrounds; ability to treat all clients, staff and visitors with dignity and sensitivity