BNY · 2 months ago
Senior Vice President, Lead UX Researcher
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff
$102K/yr - $246K/yr
10+ years expBNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The Senior Vice President, Lead UX Researcher will conduct and manage research projects, drive relationships with design and product experience leads, and enhance overall practice maturity within the Pershing team.
Financial Services
Responsibilities
Conduct and manage research projects aligned to your assigned product experience and strategic research efforts
Drive relationships and interactions with design and product experience leads
Build relationships with product managers to influence multi-year roadmaps
Manage communications around internal projects efficiently
Lead specialized research practice areas to enhance overall practice maturity
Take ownership in driving work forward while maintaining open communication channels
Anticipate problems and proactively develop solutions
Manage relationships with client-facing teams
Lead trainings and workshops in your area of expertise
Contribute to enhancing team processes and organizational efficiency
User needs analysis and behavioral research
Facilitating user feedback on strategic business priorities and features
Validating new designs and product features before development
Conducting usability testing for early release and production software
Contributing to feedback programs for live software that integrate into QA and product workflows
Qualification
Required
Bachelor's degree in psychology, user experience, design, human-computer interaction, or related discipline; advanced degree a plus
10-12 years of experience in UX research
Deep expertise in facilitating qualitative research, with broad knowledge across multiple methodologies
Strong analytical skills with ability to synthesize information across multiple factors
Excellent communication and presentation skills across various audience types
Exceptional attention to detail and organizational skills
Experience with enterprise feedback tools such as Qualtrics, Medallia, Foresee, etc
Ability to work with limited direction on new assignments
Preferred
Experience in securities or financial services industry is a plus
Benefits
Generous paid leaves, including paid volunteer time
Flexible global resources and tools for your life’s journey
Focus on your health
Foster your personal resilience
Reach your financial goals
Company
BNY
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian A. Ruane
CEO Government Securities Services & Global Client Management
Chris Kearns
CEO, Depositary Receipts
Recent News
PR Newswire
2024-11-01
Company data provided by crunchbase