Field Service Engineer jobs in United States
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S&C Electric Company ยท 10 hours ago

Field Service Engineer

S&C Electric Company is a leader in the electrical industry, dedicated to transforming the grid for resilient and reliable power worldwide. As a Field Service Engineer, you will play a crucial role in ensuring smooth operations and support for the diverse team, involving significant customer interaction and travel to provide troubleshooting and training services.

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Comp. & Benefits
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Hiring Manager
Kevin DeWitt (CDR)
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Responsibilities

Leading, directing, and conducting complex system commissioning and troubleshooting
Providing telephone troubleshooting support for customers and service technicians
Communicating effectively with customers and others while performing tasks such as troubleshooting, installation support and system commissioning. Includes extensive field and telephone support
Creating clear, concise, and complete commissioning procedures and troubleshooting documentation
Creating commercial proposals for service jobs
Working effectively in a team environment with other S&C employees, contractors, consultants, customers, and other project personnel
Conducting customer-training sessions and in training S&C personnel
Adhering to standard industry safety practices and S&C safety procedures

Qualification

Power electronicsNetworking protocolsSCADA systemsAnalytical skillsTraining skillsElectrical codesCommunication skillsTeamworkProblem-solvingPresentation skills

Required

Bachelor's degree in engineering from an accredited college, university, technical school required
Strong computer skills in using both, office programs (Excel, Access and Word) and network communication protocols (DNP3, Modbus, IEC 61850 etc)
Working knowledge of networking and IP protocols
Knowledge of power electronic systems and controls for use in power distribution and overcurrent protection
Must be proficient with training, communication, and presentation skills
A proactive, tenacious, creative approach to solving problems
Proficiency in using test equipment, meters, and system analysis tools
Possess working knowledge of safety practices and electrical codes
Candidate must be willing to travel up to 60% of the time. Typical travel will be on weekdays and within the assigned region, however there may be a business need for travel outside the region as well as on weekends and holidays
US Citizen possessing or have the ability to obtain a valid US passport
Minimum of 21 years of age with a valid driver's license and a good credit record

Preferred

Knowledge of utility SCADA systems from the substation computer to the central SCADA servers

Benefits

Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, , Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support)
Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave
Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component; KSOP participants can receive annual ESOP company contributions of over 11% of eligible earnings (3% Core, up to 3.5% Match, Variable Periodic)

Company

S&C Electric Company

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S&C Electric Company is a leading provider of switching, protection, and control solutions for electric power systems.

Funding

Current Stage
Late Stage

Leadership Team

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Anders Sjoelin
President and CEO
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Aurelie Richard
Chief Financial and Strategy Officer
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Company data provided by crunchbase