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Crum & Forster · 3 hours ago

Key Account Management Specialist - Eatontown, NJ/Hybrid

Eatontown, NJ

Full-time

Hybrid

Entry, Mid Level

$46K/yr - $86K/yr

2+ years exp

Crum & Forster is a leading provider of specialty insurance and reinsurance products. They are seeking a dynamic Key Account Management Specialist to foster strong client relationships and drive growth opportunities within their Accident & Health division.

Commercial InsuranceHealth CareInsuranceRisk Management

Growth Opportunities

Responsibilities

Support the VP of Strategic Growth & Partnerships in the management expansion of key accounts across MGA, broker, TPA, and reinsurance relationships

Serve as a primary point of contact for day-to-day partner inquiries, ensuring timely communication and effective resolution of issues

Collaborate closely with underwriting, claims, compliance, operations, and other shared services teams to deliver seamless support to partners

Assist in the development and execution of account management strategies that enhance partner engagement and drive profitable growth

Track and analyze partner performance, identifying opportunities for growth, cross-sell, and improved program outcomes

Coordinate partner review meetings, including agenda preparation, presentation support, and follow-up actions

Maintain CRM and account management tools to ensure data accuracy and actionable reporting for senior leadership

Support business development efforts by leveraging existing partner relationships and helping identify expansion opportunities

Contribute to special projects and strategic initiatives designed to strengthen Crum & Forster’s market position

Qualification

Relationship managementAccount managementSalesforceInsurance experienceMicrosoft Office SuiteCommunication skillsProblem-solving skillsOrganizational skillsCollaboration skills

Required

Bachelor's degree in business, finance, or related field

Minimum 2 years of experience in insurance, reinsurance, account management, or related field; Accident & Health experience a plus

Proficient in Microsoft Office Suite – Outlook, Word, Excel, PowerPoint

Ability to travel

Strong relationship management skills with a customer-first mindset

Ability to collaborate effectively with cross-functional teams and senior leadership

Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously

Excellent verbal and written communication skills

Demonstrated problem-solving skills and ability to think strategically

Preferred

Salesforce or other CRM experience

Bachelor's degree in business, finance, or related field

Benefits

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

Tuition reimbursement

Industry-related certifications

Professional training to keep you progressing on your chosen path

Matching donation program

Volunteer opportunities

Employee-driven corporate giving program that lets you participate and support your community