Nordson Corporation · 10 hours ago
Supervisor, Customer Service
Allen, TX
Full-time
Onsite
Mid LevelNordson Corporation is dedicated to enhancing the customer experience in the medical device sector. The Customer Experience Supervisor will lead the customer service team, ensuring exceptional service delivery while managing daily activities and tracking team metrics.
IndustrialManufacturingPackaging ServicesTest and Measurement
Responsibilities
Lead the customer service team ensuring exceptional service delivery for inbound requests related to medical devices
Manage daily activities of the customer service team
Track and report team metrics (calls handled, orders entered, requests answered)
Utilize ERP systems for order management
Qualification
Required
Experience in customer service management
Ability to lead and inspire a team
Commitment to customer excellence
Experience with tracking and reporting team metrics
Familiarity with ERP systems for order management
Company
Nordson Corporation
At Nordson, we believe that anything is possible.
Founded in 1954
5001-10000 employees
H1B Sponsorship
Nordson Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (5)
2021 (4)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$1.45B2024-09-04Post Ipo Debt· $600M
2023-09-08Post Ipo Debt· $850M
1979-12-21IPO
Leadership Team
Sundaram Nagarajan
President and CEO
Sarah Siddiqui
EVP, CHRO Nordson Corporation
Recent News
MarketScreener
2025-12-28
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2025-12-11
Company data provided by crunchbase