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Highstreet Insurance Partners · 1 month ago

Associate, HR & Payroll Administration

Raleigh, NC

Full-time

Hybrid

Mid Level

3+ years exp

Highstreet Insurance Partners is one of the fastest-growing insurance agencies in the U.S. They are seeking an Associate in HR & Payroll Administration to manage complex payroll processes, maintain compliance, and ensure accurate payroll functions for over 200 employees. The role involves troubleshooting payroll issues, preparing reports, and optimizing payroll-related processes while providing excellent support to employees and agency partners.

Auto InsuranceCommercial InsuranceHealth Insurance

Responsibilities

Accurately prepare, process and review bi-weekly payroll for Highstreet employees

Troubleshoot and resolve payroll discrepancies, including missed deductions, direct deposit errors and the processing of manual paychecks

Ensure compliance with applicable tax codes, benefit deductions (e.g., 401(k), health insurance) and other payroll-related items

Oversee the administration of employees paid time off (PTO) balances and policies to ensure consistency and compliance

Regularly audit and verify payroll data, employee information and benefit contributions to ensure accuracy and compliance

Maintain up-to-date and compliant records for all payroll transactions and employee documentation

Conduct detailed audits on employee pay, deductions and tax filings as necessary

Assist with payroll tax registrations as needed

Prepare comprehensive payroll reports, including census, verification and auditing reports, to provide critical insights to management and stakeholders

Act as the primary point of contact for payroll inquiries, addressing employee questions and resolving issues related to pay, deductions and benefits

Respond to payroll-related inquiries and resolve concerns on behalf of agency partners

Onboard and train new users on time and attendance systems and benefits systems ensuring seamless onboarding process and proficiency in system usage

Provide timely and effective solutions to payroll discrepancies, ensuring excellent customer service and support for employees

Collaborate with the team to continuously optimize payroll-related processes and improve system functionality within the HRIS platform (Paycor)

Identify opportunities for greater efficiency and accuracy in payroll operations and implement best practices

Assist with system enhancements, updates and testing to ensure payroll systems are aligned with business needs

Oversee and manage garnishments and unemployment claims for regional employees and agency partners, ensuring proper documentation and compliance with state and federal regulations

Qualification

Payroll administrationHRIS systemsMulti-state payroll processingTax regulationsPayroll complianceAttention to detailProblem-solvingCommunication skillsTeam-orientedTime management

Required

3-5 years of experience in payroll administration, including experience with HRIS systems

Associate's degree in business, accounting or a related field; or equivalent professional certification (e.g., Certified Payroll Professional)

Strong knowledge of payroll processes, tax regulations and compliance standards

Exceptional attention to detail, mathematical accuracy and analytical skills

Solid understanding of payroll related benefits, deductions and compliance (e.g., 401(k), PTO, garnishments)

Excellent communication and interpersonal skills with the ability to collaborate effectively across teams

Strong problem-solving skills and ability to troubleshoot and resolve payroll related issues quickly and effectively

Integrity & Confidentiality: Demonstrates high ethical standards and discretion when handling sensitive information

Team-Oriented & Collaborative: A proactive team player who values collaboration and fosters strong relationships with employees and agency partners

Attention to Detail & Accuracy: Possesses a keen eye for detail and takes pride in ensuring payroll is processed accurately and in full compliance

Problem Solver: Solution-focused with the ability to quickly identify and resolve payroll issues or discrepancies

Time Management: Ability to prioritize tasks effectively and manage multiple deadlines in a fast-paced, dynamic environment

Positive Attitude & Adaptability: Approaches challenges with a positive mindset and demonstrates flexibility in handling changing priorities and responsibilities

Preferred

Paycor experience is preferred

Experience in multi-state payroll processing is preferred

Benefits

401(k)

Health insurance

Company

Highstreet Insurance Partners

Highstreet is a national insurance agency with 170+ partners and 2300 employees across the continental US offering an extensive range of personal and business coverage solutions.

Founded in 2018

Traverse City, Michigan, USA

1001-5000 employees