Houston Food Bank · 5 hours ago
NetSuite Administrator (On-site)
Houston, TX
Full-time
Onsite
Mid Level
$92K/yr - $116K/yr
3+ years expHouston Food Bank is a nonprofit organization dedicated to fighting hunger in the community. They are seeking a NetSuite Administrator responsible for managing and optimizing the NetSuite ERP system, ensuring data integrity, and providing support across various departments.
Non Profit
Responsibilities
Administers and maintains the NetSuite ERP system, including user access, roles, permissions, and security settings
Configures and customizes NetSuite workflows, fields, records, forms, dashboards, and reports to meet business requirements
Provides day-to-day support and troubleshooting for NetSuite users across finance, operations, sales, and other departments
Develops and maintains documentation for system processes, procedures, and customizations
Proactively partners with Finance to ensure auditing requirements are in place and adhered to within the ERP system
Works with stakeholders to gather requirements and implements solutions that improve efficiency and data quality
Monitors system performance, performs regular audits, and manages data imports, exports, and integrations with other applications
Manages NetSuite support services and external consultants for advanced troubleshooting and upgrades
Stays informed and educates staff on NetSuite updates, new features, and best practices to recommend and implement system enhancements
Trains and supports end-users, including the development of training materials and conducting training sessions as needed with all levels of staff
Ensures compliance with company policies, industry standards, and regulatory requirements regarding data security, retention, privacy, and destruction
Maintain and protect the confidentiality of information
May manage one (1) or more director reports and indirectly provide guidance and/or oversight to employees and/or contractors, or vendors
Develops and maintains roles, responsibilities, and expectations
Practice performance management in support of associate development and perform administrative duties associated with being a manager of associates
Responsibilities include interviewing contractors, planning, assigning, and directing work, and resolving problems
Responsibilities also include sponsoring, directing, coordinating, and supporting project and process improvement teams, and participating in and/or supporting project teams sponsored by other management team members
Qualification
Required
Bachelor's degree from an accredited four-year college or university in Information Technology, Business, Accounting, or a related field (or equivalent experience)
3-5 years of experience administering NetSuite ERP in a manufacturing or distribution-related business environment
Strong understanding of NetSuite modules such as Financials, CRM, Inventory, and Order Management
Skilled in SuiteScript 2.0, SuiteAnalytics, and advanced HTML/PDF template design
Advanced knowledge of workflow automation, custom records and objects, CSV imports, and custom report/dashboard development to optimize processes
Knowledgeable in agile project leadership, user training, and system support for large teams
Working knowledge of Roles and Permissions within the ERP system
Excellent analytical, problem-solving, and communication skills
Ability to work independently and as part of a team, managing multiple priorities and deadlines
Prior experience handling and maintaining confidential and sensitive information
Must have reliable transportation, a valid driver's license, and insurance
A strong understanding of business processes and requirements
Ability to work with a diverse population
Exceptional interpersonal skills, with a focus on listening and questioning skills
Able to communicate complex information clearly
Ability to analyze problems, develop and recommend solutions, and resolve issues
Ability to remain professional and flexible while under pressure
Ability to work collaboratively with cross-functional teams
The ability to work on multiple projects simultaneously on a variable schedule based on project demand
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Business Insight / Instills Trust / Drives Engagement / Optimizes Work Processes / Directs Work Composure / Manages Ambiguity / Communicates Effectively / Organizational Savvy / Decision Quality Manages Conflict / Presentation Skills / Financial Acumen / Developing Direct Reports
The employee is required daily to analyze and interpret data, communicate, and remain in a standing or stationary position for a significant amount of the workday; and often access, input, and retrieve information from the computer and other office productivity devices
The employee must regularly move about the facility, use hands, wrists, and fingers to grip, type, and write
The employee must frequently lift 20 pounds
The employee will need to have the average ability to hear horns, warnings, and alerts associated with a warehouse
Is legally able to work in the United States
Preferred
NetSuite Certification: SuiteFoundation certification, NetSuite Certified Administrator certification, or NetSuite Certified Financial User (strongly preferred)
Company
Houston Food Bank
Houston Food Bank provides food for better lives by helping others achieve long-term stability.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.69MKey Investors
Amerigroup FoundationUnitedHealthcareThe Walt Disney Company
2023-07-25Grant· $0.45M
2022-08-10Grant· $0.24M
2022-07-14Grant
Leadership Team
Amy Ragan
Executive Gifts Officer
Nicole Lander
Chief Impact Officer
Recent News
Seattle TechFlash
2025-11-10
Company data provided by crunchbase