DFCU Financial ยท 2 months ago
VP, Branch Manager - Business Development - Kennedy branch
4302 Kennedy Blvd, Tampa, FL 33609, USA
Full-time
Onsite
Mid, Senior Level
5+ years expDFCU Financial is one of the largest and best managed credit unions in the country, and they are seeking a VP, Branch Manager - Business Development. This role involves driving growth, leading the branch team, and building strong client relationships while delivering exceptional financial solutions.
BankingCrowdfundingFinancial ServicesVenture Capital
Responsibilities
Oversee day-to-day operations of the branch to ensure efficient and effective service delivery
Lead, coach, and develop branch staff to achieve performance goals and maintain high standards of member service
Monitor and manage branch performance metrics, including sales targets, member satisfaction, and operational efficiency
Ensure compliance with all regulatory requirements, policies, and procedures
Foster a member-centric culture by ensuring all staff provide exceptional service and personalized financial solutions
Assist members with their personal and business banking needs
Resolve complex member issues and complaints promptly and effectively
Regularly review and enhance service processes to improve member experience and satisfaction
Drive branch sales initiatives to meet and exceed sales targets for products and services
Identify opportunities for cross-selling and upselling to enhance member relationships and financial well-being
Develop and implement strategies to attract new members and deepen relationships with existing members
Periodically attend joint calls with lines of business partners and prospective members/members
Represent DFCU Financial at community and networking events to build and strengthen community relationships
Actively participate in local business groups, chambers of commerce, and other relevant organizations
Promote DFCU Financials brand and services within the community to attract new business and household accounts
Ensure operational processes are followed accurately and efficiently to minimize risk and enhance service quality
Conduct regular audits and reviews to ensure compliance with internal and external standards
Implement best practices for cash management, security, and fraud prevention
Qualification
Required
Minimum of 5 years of experience in financial services, with at least 2 years in a management role
Strong leadership and team-building skills with a track record of driving performance
Excellent communication, interpersonal, and problem-solving abilities
Proven ability to develop new business and build and maintain relationships within the community
Results driven and proactive with the ability to thrive in a fast paced, dynamic environment
Consistent positive, cooperative, self-motivated, courteous and professional attitude
Knowledge of credit union products, services, and regulatory requirements
Proficiency in financial software and Microsoft Office Suite
Preferred
Bachelor's degree in business, Finance, or a related field preferred
Benefits
Monthly cash incentives for meeting performance goals
Employee bonus program
Paid lunch time
Employee referral payouts for recruiting your friends and family
Paid time off
Paid holidays (13 per year)
401k plan match, dollar for dollar up to 4%
401k additional employer contribution after one year at 5%
Tuition reimbursement / Education assistance
Medical, dental and vision insurance effective date of hire
Health savings account (HSA)
Flexible spending accounts for medical and dependent care expenses
Adoption assistance for qualified expenses maximum $10,000 per child
Wellness initiatives and reimbursements
Pre-paid legal services plan
Identity protection plan
Accident supplemental plan
Short- & long-term disability plans paid for by company
Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
Pet Insurance
Free financial planning assistance
Numerous fun employee events throughout the year
Volunteer and community engagement opportunities
Employee loan discounts (closed-end loans)
Service / anniversary awards
Employee discounts for company logo wear
Recognition and awards for outstanding team and individual performance (branch and member service center employees)
Ongoing training opportunities
Leadership development program
Flexible scheduling for students
Company
DFCU Financial
DFCU Financial is a banking firm that offers online checking, banking, mortgages, loans, and investment services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ryan Goldberg
President & Chief Executive Officer
Recent News
GlobeNewswire
2026-01-06
2025-01-06
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