DBS Repair · 1 month ago
Existing Customer Service Technician
Eden Prarie,MN,US
Full-time
Onsite
Entry, Mid LevelDBS Residential Solutions is dedicated to redefining the contractor industry through exceptional service and professionalism. The Existing Customer Service Technician role focuses on guiding homeowners in maintaining and enhancing their home protection systems, utilizing a consultative approach to ensure informed decision-making.
Construction
Responsibilities
Conduct in-home inspections, carefully diagnosing issues and explaining the science and long-term benefits behind our solutions
Educate homeowners on their current systems and risks, ensuring they have the information they need to make informed, confident decisions
Follow a structured, process-driven approach, guaranteeing consistency, reliability, and the highest level of customer trust
Build long-term relationships with homeowners, providing thoughtful recommendations that align with their home’s specific needs
Qualification
Required
A serious, thoughtful, and research-driven approach to sales and problem-solving
A methodical and systematic mindset, ensuring accuracy and quality recommendations
A valid driver's license
Reliability
A passion for continuous learning and development
Preferred
Experience in consultative or technical sales, home services, or customer education is strongly preferred
Benefits
Company-provided vehicle
Full benefits
401(K) match
Paid training
Company
DBS Repair
Since 2012, DBS has proudly served Minnesota and Wisconsin with expert solutions for basements, foundations, concrete, insulation, and whole-home energy performance.
Founded in 2012
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase