Probook · 10 hours ago
Deployment Strategist
Probook is rewriting how the services industry operates by building the backbone of how physical work gets done with cutting-edge AI. The Deployment Strategist role involves leading customer deployments, driving post-implementation success, and translating workflows into product improvements, while taking ownership of account health and retention.
Computer Software
Responsibilities
Lead on-site customer deployments (2–4 days/week travel)
Drive customer success post-implementation calls, meetings, and proactive support
Translate messy real-world workflows into product improvements
Take full ownership of account health, retention, and expansion
Grow into leading and scaling deployment teams
Qualification
Required
1–4 years' experience in banking, consulting, sales engineering, Engineering or similarly high-pressure environments
Persuasive, assertive, and outcome-driven
Comfortable with complex technical products; quick to master new systems
Selfless teammate: ego low, standards high
You are a firefighter: Fast growth means a million fires burning. We're comfortable around heat
Customer obsessed to ensure a top .1% service
Proactive about identifying and solving problems before they turn into larger issues
Benefits
Medical, dental, vision.
1K in monthly food stipend
Take-what-you-need PTO + office perks.