Netcracker Technology · 2 days ago
Senior Business Analyst - OSS
Greater São Paulo Area
Full-time
Hybrid
Senior Level
5+ years expNetCracker Technology is seeking a Senior OSS Business Analyst with expertise in OSS, particularly in Resource Inventory and Service Orchestration. The role involves acting as a customer-facing expert to drive the identification of solution and product requirements throughout various phases of projects.
Telecommunications
Responsibilities
Identify, collect, clarify, and organize functional requirements for new solution features and change requests
Develop system use cases and information models for product, service, and resource management domains within OSS/BSS products
Design solution components, including object models, flows, user interfaces, and integration interfaces
Configure products to meet specific customer requirements and ensure proper solution delivery
Validate customer business needs and drive improvements in existing products and solutions
Capture and share best practices to support pre-sales activities and solution positioning
Contribute across the delivery lifecycle, participating in analysis, design, prototyping, proof-of-concept, acceptance, and implementation projects
Perform gap analysis and define new user scenarios for out-of-the-box (OOB) solutions in domains such as: Network planning, design, and build-out, Network maintenance, upgrade, and decommissioning, Service design and activation, Network operations and maintenance
Conducting market and technology research in the telecommunications industry, learning standards in OSS/BSS, Network Automation and Orchestration
Participate in the development of new modules and components
Preparing data mapping and data validation documentation within the scope of ETL processes
Qualification
Required
Strong analytical and problem-solving skills
Excellent skills in object-oriented design (generalization, classification, decomposition, correlation, unification, decision tables)
University technical degree (maths, physics, IT, telecommunications, programming)
Understanding of network architecture and functionality of core/transport, access, and overlay/virtualization networks
Experience in OSS fulfillment and assurance processes for services and resources for one or several from the following: IP, Carrier Ethernet, SD-WAN, GPON
Knowledge of UML or other object modeling notations and practical use of data modeling tools
Solid knowledge of relational and NoSQL databases
Understanding of OSS/BSS frameworks and telecom standards: TMF, ETSI, ITU, 3GPP, IETF, MEF, ONAP
Understanding of network management protocols and languages: YANG, REST, gRPC, gNMI, NETCONF, REST, SNMP, CLI
Good knowledge of SQL
Good technical English writing and communication skills
Minimum of 5 years of experience in senior network engineering or analytical roles
Availability to work from the office on a Hybrid mode from either our São Paulo or Campinas offices
Bachelor's degree in Computer Science, Telecommunications, Maths, Physics or related field
Preferred
Experience in software product development and implementation (telecommunications domain preferred)
Experience using JSON for data exchange is a plus
Understanding of REST services is a plus
Company
Netcracker Technology
Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in the digital economy.
10001+ employees
H1B Sponsorship
Netcracker Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (1)
2023 (4)
2022 (11)
2021 (3)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Andrew Feinberg
CEO & Chairman
Ajit Jadhav
Client Partner
Company data provided by crunchbase