The Salvation Army Southern California · 1 month ago
Divisional Donor Data Analyst
Phoenix, AZ
Full-time
Onsite
New Grad, Entry LevelThe Salvation Army Southern California is an evangelical part of the universal Christian church focused on meeting human needs. They are seeking a Divisional Donor Data Analyst to manage and enhance the divisional reporting suite, ensuring accurate data representation and effective communication with various stakeholders.
Non-profit Organization Management
Responsibilities
Evaluate, develop, and maintain the entirety of the current divisional reporting suite, ensuring that all identified stakeholders across the division receive accurate reports at the appropriate cadence
Make suggestions and execute creation for the continual enhancement of the divisional reporting suite to maximize the effectiveness of Major Gifts, Midlevel Fundraising, Donor Engagement, Corporate Relations, Gift Planning, and Grants
Develop and maintain visual dashboards utilizing Business Intelligence software including but not limited to Microsoft PowerBI
Collaborate with other data stakeholders to ensure accurate integration and representation of CRM data in reporting and visual dashboards
Audit reports and dashboards at prescribed intervals to ensure accuracy
Generate ad-hoc reports as directed by the Divisional Director of Donor Impact
Serves as the backup to the Divisional Director of Donor Impact in entering marketing and communications data into the CRM
Performs batch entry and global additions into CRM as appropriate and with approval from the Divisional Director of Donor Impact
Maintains knowledge of donor care systems utilized by the territory, including, but not limited to, GoFundMe Pro, Paypoint, and R360, and understands how to extract data from these systems
Communicates and collaborates with the divisional finance department in the accuracy of revenue data as appropriate
Communicates and collaborates with the Territorial Data Management team on utilization and optimization of reporting
Executes data cleanup and research projects assigned by the Divisional Director of Donor Impact
Attend departmental meetings and monthly THQ Data Management meetings
Maintains a professional, can-do attitude and can manage unanticipated changes that have tight turnaround times by adjusting schedules for other projects and clearly communicating those changes to stakeholders and team members
Assist the Development team during emergency needs and holiday season activities
Other duties as assigned as related to the position of Divisional Donor Data Analyst
Qualification
Required
HS Diploma or GED required
Experience with a customer-relationship management (CRM) database or Enterprise Resource Planning (ERP) software
Experience with Microsoft reporting solutions such as SSRS, Report Builder, and Microsoft PowerBI required
Ability to write SQL queries to serve as report builder or PowerBI data sets
Proficiency in Microsoft Office Suite and advanced knowledge of Microsoft Excel
Experience in creating dashboard views from raw data
Experience creating data visualizations
Capacity to learn donor services platforms/software
Extensive skills in multi-tasking, time management, and project management
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Ability to produce a high volume of work in a timely manner
Knowledge of office procedures and equipment
Ability to type 60-70 wpm
A pleasant and professional demeanor when interacting with all stakeholders
Ability to pass a criminal background check
Preferred
Bachelor's degree in a Business or Information Technology discipline or equivalent experience strongly preferred
Nonprofit development experience preferred, with knowledge of donor relations
Company
The Salvation Army Southern California
The Salvation Army is one of the largest humanitarian organizations in the world. It is a sub-organization of The Salvation Army International.
Founded in 1865
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.02MKey Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.02M
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