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Future Tech Enterprise, Inc. · 3 months ago

Program Manager, Strategic Initiatives

Fort Lauderdale, FL

Full-time

Onsite

Senior Level

5+ years exp

Future Tech Enterprise, Inc. is seeking a Program Manager to support the Vice President of Corporate Strategy. This role involves shaping new business opportunities, driving program adoption, and providing operational support while mentoring new Program Managers.

Information Technology

No H1B

U.S. Citizen Only

Responsibilities

Partner with the VP of Corporate Strategy in new business conversations, providing program management insight and operational depth to customer discussions

Research, design, and present forward-leaning PCaaS models, frameworks, and business cases that position Future Tech as a thought leader in IT lifecycle solutions

Create executive-level presentations, pitch decks, and solution narratives that highlight the value of Future Tech’s service offerings

Translate technical capabilities (ServiceNow, ERP, PCaaS operations) into business outcomes tailored for prospective customers

Support the transition from business development to program execution by preparing standardized onboarding frameworks, project plans, and handoff materials

Train, mentor, and support new Program Managers during onboarding to ensure seamless integration into customer programs

Act as an interim program resource during customer transitions until a permanent Program Manager is assigned

Stay informed on emerging PCaaS trends, IT service models, and digital lifecycle innovations; distill insights into practical strategies and customer-ready content

Partner with senior leadership to shape Future Tech’s go-to-market messaging, differentiating our PCaaS models from competitors

Identify opportunities to productize internal processes or service differentiators into marketable solutions

Develop program models, ROI analyses, and executive dashboards to support strategic decision-making

Collaborate with ServiceNow Analysts and ERP teams to ensure accurate alignment of new business concepts with operational execution

Standardize repeatable reporting templates and transition materials for new customers

Qualification

Program ManagementPCaaS InnovationServiceNowERP ProcessesData AnalysisITIL FoundationPMP CertificationCustomer-Facing PresentationsContent CreationContinuous ImprovementMicrosoft ExcelMicrosoft PowerPointMentoringStrategic Thinking

Required

U.S. Citizenship

5+ years of experience in IT service delivery, program management, or PC lifecycle services, with exposure to business development and strategy

Demonstrated ability to support senior executives with customer-facing presentations, data analysis, and strategic initiatives

Hands-on experience with ServiceNow workflows and ERP processes

Proven success in bridging strategy and execution, particularly in program onboarding or enablement roles

Bachelor's degree

Advanced Microsoft Excel and PowerPoint (data modeling, pivot tables, dashboards, executive-ready presentations)

Strong writing, storytelling, and content creation skills with the ability to craft compelling customer narratives

Ability to mentor, train, and develop program management talent

Strategic thinker with a customer-first mindset and a commitment to innovation and continuous improvement

Preferred

ITIL Foundation certification

PMP or other program/project management certification

Benefits

Medical, Dental & Vision insurance

401k with company match

PTO

Company

Future Tech Enterprise, Inc.

Follow our page for insights on hybrid IT strategy, cloud, security, AI, data science, remote workforce, back-to-office technology solutions, e-sports.

Founded in 1996

Holbrook, New York, USA

201-500 employees