Ontrac Solutions · 2 months ago
Staff Product Designer: Revolutionize Healthcare & Retail UX
United States
Full-time
Remote
Lead/Staff
8+ years expOntrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. They are seeking a Staff Product Designer to lead the transformation of a retail-first company into a world-class healthcare and digital pharmacy platform, focusing on improving access to healthcare services through an engaging digital experience.
Information Technology & Services
Responsibilities
Lead the Design Strategy & Execution of a healthcare-first user experience , ensuring a seamless cross-platform UX (iOS, Android, Web)
Architect Complex User Flows: Design and optimize complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions
Integrated Commerce Model: Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction, unifying retail and pharmacy checkouts
Optimization & Data-Informed Design: Optimize UX for conversions and engagement , ensuring frictionless digital interactions for healthcare consumers, leveraging user research, behavioral analytics, and A/B testing
System Development & Compliance: Develop and maintain a best-in-class design system , ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments. Collaborate closely with product managers and engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions
Advocacy & Mentorship: Advocate for accessibility (WCAG standards) and inclusive design principles. Mentor and coach mid-to-senior designers, fostering a culture of excellence and innovation
Qualification
Required
8+ years of experience in product design, UX/UI, or digital health, with 3+ years in a principal or lead designer role, driving product transformation
Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences)
Deep understanding of iOS & Android design principles (HIG, Material Design) and familiarity with React Native or Flutter-based development
Strong portfolio showcasing healthcare, retail, or e-commerce experiences with a focus on scalability and usability
Proficiency in design & prototyping tools (Figma, Sketch, Framer, Principle, Adobe XD)
Strong communication & storytelling skills—able to present design strategies to executives and cross-functional teams
Experience working with Agile development teams, collaborating with engineers and product teams to deliver iterative, data-driven improvements
Ability to translate complex healthcare workflows into intuitive experiences that drive engagement and adoption
Preferred
Experience in health tech, telemedicine, pharmacy apps, or wearable integrations
Familiarity with HIPAA-compliant design and data privacy best practices
Background in AI-driven personalization for health recommendations & wellness tracking
Experience optimizing multi-category shopping carts in regulated industries (healthcare, insurance, pharmacy)
Motion/interaction design skills to create highly engaging experiences
Company
Ontrac Solutions
Ontrac Solutions helps organizations adopt emerging technologies to scale smarter.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase