Cloudflare · 2 months ago
Product Manager, AI Agent (Cloudy)
Hybrid
Full-time
Hybrid
Mid, Senior Level
4+ years expCloudflare is on a mission to help build a better Internet and is seeking a Product Manager for their AI Agent, Cloudy. In this role, you will own the vision, strategy, and execution of Cloudy, transforming customer interactions with the platform and leading cross-functional teams to develop innovative solutions.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Own your space. You will own the priorities and scope for a high performing engineering team focusing on authentication
Connect the pieces. Product managers are a nerve center at Cloudflare, responsible for connecting engineering, program management, marketing, revenue, and partners to make sure that our ships go out on time and with the maximum impact
Excel across teams. Enterprise capabilities cut across all of our product verticals, so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need
Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. You’ll bring these insights back to the team to build a great roadmap
Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
Be data driven. You should be comfortable working with data, and analyzing data to quantify the impact of problems and opportunities in your space
Qualification
Required
4+ years of experience as a product manager, technical program manager, or equivalent delivering solutions in the cloud at scale for a technical audience
Customer focus. At Cloudflare, we serve the needs of customers large and small, and our product managers need to be comfortable understanding how to design for enterprises without compromising the experience for individuals and small businesses
Technical Acumen and Domain Knowledge: The ability to grasp complex technical concepts, particularly in the security, cloud infrastructure, or SaaS space. You must be comfortable engaging in deep technical discussions with engineering teams
Prompt Engineering and LLM Customisation: A practical, hands-on understanding of prompt engineering techniques or experience working with fine-tuning models for specific enterprise use cases. This demonstrates a deeper, more practical grasp of the underlying technology
Cross-Functional Leadership: Demonstrated ability to influence and align cross-functional teams (Engineering, Design, Marketing, other PMs) around a shared vision and roadmap without direct authority
Data-Driven: You ground your decisions in data and qualitative user feedback, with a relentless focus on solving real-world problems for security operators and platform administrators
Preferred
Experience with Generative AI Products: Proven experience managing and shipping products powered by AI, Machine Learning, or Natural Language Processing (NLP). Direct experience with Large Language Models (LLMs) and conversational interfaces is highly desirable
Understanding of Enterprise Software - the products, the buyers, the opportunities and challenges specific to providing solutions to some of the largest companies in the world
Platform and API-First Mindset: A strong understanding of platform dynamics, with experience defining requirements for APIs and services that serve multiple internal and external customers. You can think in terms of systems, not just features
Zero-to-One Product Experience: Experience taking a brand new product from the initial concept phase all the way to a successful launch (0 to 1), especially within a larger organization, shows they can navigate ambiguity and build momentum from scratch
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
Recent News
2026-01-24
2026-01-23
2026-01-20
Company data provided by crunchbase