Vector Security · 1 month ago
Senior Systems Technician
Vector Security is the fourth largest security integrator in the country, proudly installing innovative security and smart automation solutions for over 50 years. The Senior Systems Technician will install and service complex residential and commercial security systems, provide exceptional customer service, and mentor junior technicians.
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Responsibilities
Install and/or Service more complex residential and commercial solutions including wired and wireless systems
Actively participate in company initiatives such as securing referrals and upselling
Provide exceptional customer service
Provide positive reinforcement of programs and initiatives to peers
As new products/solutions are introduced, serve as mentor to junior technicians and share learned technical information to improve individual and branch capabilities
Qualification
Required
High School Diploma or equivalent
3 – 5 years of field experience or equivalent technical education or certification
Valid driver's license with an acceptable driving history
Must be able to effectively communicate with various individuals professionally to provide superior customer service
Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction
Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
Minimum of 2 years of life safety and home automation equipment experience
ESA Certified Alarm Technician Level 2 or equivalent
NICET Fire or Video Level 1
Benefits
Medical, dental, and vision coverage
HSA/FSA programs
Company paid life and AD&D insurance
Company paid short- and long-term disability
Voluntary benefit products
401k retirement savings plan after just 60 days
7 Company Holidays, plus 2 Floating holidays of your choice
Paid Time Off
Tuition reimbursement
Employee Assistance Program (EAP)
Company vehicle to use for work
Company paid cell phone
Career advancement opportunities
Company
Vector Security
Vector Security provides intelligent security solutions.
Funding
Current Stage
Late StageTotal Funding
$450M2019-06-11Debt Financing· $450M
Recent News
2025-08-13
The Philadelphia Inquirer
2025-05-04
The Philadelphia Inquirer
2025-04-26
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