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Parfums Christian Dior · 1 week ago

National Makeup Artist, Los Angeles

Los Angeles, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$75K/yr - $95K/yr

10+ years exp

Parfums Christian Dior is a leading luxury brand in the beauty industry, seeking a National Makeup Artist to serve as a key brand ambassador. The role involves driving sales, delivering exceptional client experiences, and providing expert makeup artistry while embodying the brand's values.

ApparelBeautyCosmeticsE-CommerceFashionJewelry

Responsibilities

Conduct in store and/or remote selling activities, acting as a personal shopper

Sell Dior products by meeting our clients’ needs and providing a memorable experience through high standard of service to clients throughout the whole sales process, following the brand D.I.O.R. method:

Initiate contact with customers and welcome them both on counter and through traffic-stopping

Identify and understand customers’ needs

Propose and demonstrate personalized product offers. Offer the right service and conduct it perfectly. Propose complementary products within category and cross category. Offer a global beauty approach

Communicate passionately and educate clients on the brand and products

Achieve retail sales targets (in-store and remote) and contribute to retail KPIs on a monthly basis

Master Brand, Category, and Competition Knowledge

Cultivate enduring relationships with existing clients through personalized in-store and remote engagement

Attract new clients to the brand by fostering genuine and meaningful interactions

Execute all CRM and clienteling activities, including accurate data capture in the designated systems to ensure effective client communication and outreach

Actively participate in retailer training programs to support team development and encourage the utilization of retailer resources to promote appointment bookings

Leverage Dior's digital resources and tools (Dior Connect & iPOS) to maximize traffic and enhance client loyalty

Implement and maintain merchandising guidelines when in-store to ensure brand consistency

Proactively monitor event stock levels and report any deficiencies to maintain optimal inventory

Collaborate with Field and Visual Merchandising teams to ensure accuracy of campaigns in-stores

Complete all assigned operational and administrative tasks with accuracy and efficiency

Foster positive and collaborative relationships with retail partners

Adhere to all corporate and counter policies (attendance, punctuality, etc.) and uphold Dior's grooming standards

Willingness to travel extensively (approximately 70% of the time) is required

Provide expert makeup consultations (online and offline), offering personalized color advice and delivering creative, on-trend, and customized makeup services (e.g., flash makeovers, complete makeovers, backstage-inspired looks)

Serve as a mentor and coach to all field based roles, enhancing their makeup application and sales techniques with specific KPIs, (Ex. SPH) cross and link selling to grow AOV and overall category growth metrics in a store, mall, or region

Participate in public relations activities as required, including fashion shows and photoshoots

Lead and execute high-profile makeup artistry events

Support educational initiatives by reinforcing training modules and providing in-store follow-up to ensure consistent application of learned techniques

Create engaging content for Dior's digital platforms (e.g., Dior.com, Nordstrom), including filming for social media channels

Qualification

Makeup Artistry ExpertiseSales AcumenSocial Media ProficiencyClient Engagement SkillsContent Creation SkillsProduct KnowledgeMicrosoft OfficeBackstage ExperienceFluency in EnglishCommunication Skills

Required

A minimum of three (3) years of management experience in the makeup artistry industry

A minimum of ten (10) years of comprehensive experience in makeup artistry, demonstrating a mastery of techniques and styles

Demonstrated ability to cultivate and maintain a strong social media presence, effectively engaging with diverse audiences and driving brand awareness

Significant experience in backstage makeup artistry and editorial work, showcasing adaptability and creativity in diverse settings

Proven ability to excel in a luxury retail environment, demonstrating exceptional sales acumen and a client-centric approach

Impeccable written and verbal communication skills, with fluency in English

In-depth knowledge of beauty and fragrance products, coupled with exceptional application skills

Mastery of various social media platforms, with a deep understanding of platform-specific nuances and the ability to effectively engage with diverse audiences

Demonstrated ability to create compelling and engaging content, including crafting captivating posts and developing basic graphics

Competent in using Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook)