GHP Management · 1 month ago
Assistant Community Manager - Temporary
GHP Management Corporation is seeking a Temporary Assistant Community Manager to support the Community Manager in achieving asset performance expectations within the assigned Community. The role involves enhancing employee and resident engagement, managing financial records, and assisting with property operations and marketing efforts.
Property DevelopmentProperty ManagementReal Estate
Responsibilities
Creates and maintains a safe, respectful, and productive environment for all team members at the community
Helps set a Service Excellence standard and inspiring the teams to achieve it
Promotes regular communication and transparency within the Community
Manages Move-In and Move-Out experience provided by the Community and the overall resident engagement
Owns the employee experience, helps drive employee satisfaction and elevates team behaviors
Assist in marketing the apartment community through ongoing online advertisement, social media interactions and community outreach
Act as a sales representative for the community and as a point of contact for prospective residents calling and/or visiting the property to inquire about leasing availability
Compute, classify and record data to keep financial records complete
Make daily bank deposit and maintain record of all deposits made, including copies of all checks in deposit
Assist the Community Manager with delinquencies and monitor for collection procedures
Support the Community Manager in implementation of timely collection procedures in accordance with company policies and practices
Assist the Community Manager in all phases of the property operations
Assist the Community Manager in designing and implementing resident retention programs
Responsible for the knowledge and administration of leasing techniques and sales methods
Maintain high occupancy level through support of and participation in leasing activities, effective motivation, keeping informed of market conditions, understanding of competitive
Maintain high occupancy level through support of and participation in leasing activities, effective motivation, keeping informed of market conditions, understanding of competitive
Ensure that the “model” and target apartments are ready for show by visiting them multiple times daily and communicate when units are not market-ready to the Community Manager
Will require local travel
May require driving golf cart
Qualification
Required
2-3 years of multi-family property management experience in operations/resident services
Proficiency in MS Word, Excel and Outlook
Ability to interact effectively with prospects, residents, peers and management
Excellent customer service skills
Must be extremely organized, detail-oriented and able to multi-task
Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
Constantly operates computer and other office machinery
Constantly positions self to bend, stoop, reach, lift
Occasionally lift/move/carry up to 25lbs with/without assistance
Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
Constantly works in outdoor weather conditions
May be required to drive golf cart
May require a valid driver's license where driving is a necessary job function and alternative transportation isn't feasible
Reading
Writing
Strong math skills
Ability to communicate clearly
Ability to deal with complex issues
Attention to detail
Ability to prepare financial and related reports
Must have unrestricted work authorization to work in the United States
Must be willing to submit to a background investigation
Preferred
Experience in bookkeeping
1 year of working knowledge using Yardi software
Sales and/or leasing experience
General office experience
Benefits
Paid sick leave
Free parking